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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very smooth and customer friendly! Got a great flight at a great rate! Can not wait to travel!
Great service and price-I was able to book with no problems
No issues yet, it's looking good. I have had some bad experiences with other companies, but dealing with cheapOair has been a pleasure and I will certainly be choosing them for any further travelling
App is Very fast and easy to book and customer's services are amazing
Very good booking and fast respond from your site.
User interface is very good. I just hope my flight experience will be better.
Your company sells flight tickets from Mco to Sgn with a change of airport in Japan and Japan doesn't allow to change airport (according to your agent)! So I wasted 6 hr booking this flight, then had to rebook another flight to avoid the Japan unauthorized Airport change. What a pain in the $#*!.
I like this way, thanks, it very nice to know this for traver more easy
All good except for too many details on screen especially on the flight details page itself
I found CheapOair when I opened my business
In 2020. It's been my only choice since then!
Deals are great, fast, easy and convenient to use the application.
还是很方便的，如果有中文页面就好了！如果网页能够选择中文，填报的时候，对华人更方便。期盼有中文页面！
It was very good I like it, I have been booking through cheap air for more then 10 years
Thank you for flights that are at reduced prices that we could get at shirt notice
Very easy and quick, Love the website. And really clear for me what price I need to pay
I have used them in the past and I always get a great deal when I use CheapOair! They send me daily emails with prices updates which give me the opportunity to take advantage on the lowest cost.
Chat online was very efficient and wait time was not long. CS quickly resolved my issues on changing dates. Excellent experience overall.
Great price and options easy to use, would recommend to others as best site
Perfect. I really enjoy this site because it I fast and accurate.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members