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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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Virginia
1 review
0 helpful votes
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Cheapoair is worst travel agency i have ever seen in my life. They are so unprofessional & their customer service is ridiculous. I have travel credit with them & I am trying to rebook a ticket with them since a week but they always put me on long hold more than an hour & not even bother to call me back. Please do yourself a favor don't book with them or else you have to regret same like me. They doesn't deserve even a 1 star also.

Date of experience: May 24, 2022
NL
1 review
0 helpful votes
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Payment rejected
May 25, 2022

Easy booking. Long wait for confirmation. Not that happy.

Date of experience: May 24, 2022
New Zealand
1 review
0 helpful votes
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Efficient and timely
June 24, 2022

Found it a little confusing but able to work thru it relatively easily

Date of experience: May 24, 2022
Missouri
1 review
0 helpful votes
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Great
May 24, 2022

Great and easy checkout! Can't wait for vacation to start!

Date of experience: May 24, 2022
Colorado
1 review
0 helpful votes
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I am not sure how this started as travelocity and ended as cheapOair

Date of experience: May 24, 2022
Mexico
1 review
0 helpful votes
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Buena
May 24, 2022

Good service. Good Alternatives. Precios competitivos

Date of experience: May 24, 2022
Saudi Arabia
1 review
0 helpful votes
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Good service.
May 24, 2022

I wonder how many times I used your services in the last 7 years /?
This was just a question, I was wondering if you have it on record?

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
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Check all items charges to your ticket for fees on services you didn't as for ad was not told about. For example, ESA Fee of $19.95. First-line Customer Service agents need to research every detail, and you cannot get to a supervisor. Booking agents are competent with product knowledge, but they refuse to spend time assisting you.

Date of experience: May 23, 2022

I didn't like the 20-minute browser refresh limit DURING...
May 23, 2022
Previous review

I didn't like the 20-minute browser refresh limit DURING MY BOOKING PROCESS. There are a lot of details to check/read and this is rushing and stressing the passenger.

Date of experience: May 22, 2022
Canada
1 review
0 helpful votes
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Convenient
May 24, 2022

Excellent portal to book tickets at cheaper prices

Date of experience: May 23, 2022
Washington
1 review
0 helpful votes
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Exelente servicio gracias
May 23, 2022

Buenos presios y muy facil para reservae los servicios grasias

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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First time buyer
May 23, 2022

So far - so good. Easy to navigate and great prices. Customer service followed up right away.

Date of experience: May 23, 2022
TW
1 review
0 helpful votes
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Airline cancelled my ticket
May 23, 2022

I think you have helped me solve my cancelled flight problem…if so Thank You much

Date of experience: May 23, 2022
Missouri
1 review
0 helpful votes
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CheapOair is my go-to online Travel Reservations site. I've been using them for years now, and to date I have never had a problem I even had to contact them about. Recent improvements on the site, especially Alternate Travel Dates, have just helped me get booked for a great trip at excellent prices. Thanks CheapO!
I am, however, still waiting to hear whether I got all but one of my Seat Requests (one is confirmed), and it's been a week. (Hence only 4 stars for product delivery). Not having gone on the flights yet, I can't give 5 stars for Satisfaction with products right now (that question is asked too early).

Date of experience: May 23, 2022
California
1 review
0 helpful votes
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Best Deal
May 23, 2022

I've been using Cheapoair to book international flights because it is very easy and they have great deals.

Date of experience: May 23, 2022
Sweden
1 review
0 helpful votes
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You ar change the price in the last minute, never egame im used this web side

Date of experience: May 23, 2022
New Zealand
1 review
0 helpful votes
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Good but please arrange at least 2 direct flight to whangarei from wellington
One in the morning and one at evening.

Date of experience: May 23, 2022

Try to organise a direct Flight from Wellington to...
April 24, 2022
Previous review

Try to organise a direct Flight from Wellington to Whangarei. It will minimise time and cost.

Date of experience: April 24, 2022
New Zealand
1 review
0 helpful votes
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Trip to Auckland
June 22, 2022

It was Easy as Thank you. Great selection of air fairs. Cheers

Date of experience: May 23, 2022
Belgium
1 review
0 helpful votes
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My tickets were purchased awhile ago and so far I keep getting changes.

Date of experience: May 22, 2022
Texas
1 review
0 helpful votes
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My experience
May 22, 2022

Was able to find hotel we wanted to stay in, and was able to change desired flight

Date of experience: May 22, 2022
TT
1 review
0 helpful votes
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Satisfied Customer
May 22, 2022
Updated review

It was relatively easy to access your site online. A good array of packages with varied activities and facilities were available to choose. Completing the transaction was quite easy and straightforward. Would suggest however, that a feature to chat online in the event of a query should be available in future.

Date of experience: May 22, 2022

Very good
May 22, 2022
Previous review

Very good. Great packages

Date of experience: May 22, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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