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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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Pennsylvania
1 review
0 helpful votes
Follow Andrea R.
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Very good, Easy, not hard to use website, booking air plane ticket easy

Date of experience: September 18, 2022
Israel
1 review
0 helpful votes
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Good prices. Easy to process through the information...
September 18, 2022
Updated review

Good prices. Easy to process through the information to find a fair flight.

Date of experience: September 18, 2022

Good prices
September 13, 2022
Previous review

Good prices. Easy to maneuver the page.

Date of experience: September 13, 2022
Georgia
1 review
0 helpful votes
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The first flight schedule has been changed, and I'm going to be late for the connection flight…. Don't know what to do

Date of experience: September 17, 2022
Colorado
1 review
0 helpful votes
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Good selection of flight times, convenience in finding the best flight

Date of experience: September 17, 2022
Texas
1 review
0 helpful votes
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Is been good i like it here the experience was good and fast to book

Date of experience: September 17, 2022
Minnesota
1 review
0 helpful votes
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Hidden charges are everywhere!
October 17, 2022

Hidden charges are everywhere! More than I expected.

Date of experience: September 17, 2022
California
1 review
0 helpful votes
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Very good service
September 17, 2022
Updated review

Very good service. Thank you so much! I will recommend your website to my loved one and remind them to book their tickets as soon as possible.

Date of experience: September 16, 2022

Very good and careful service!
September 17, 2022
Previous review

Very good and careful service!

Date of experience: September 16, 2022
Colorado
1 review
0 helpful votes
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I've never had a flight add $100.00 to my cost due to high demand. The price they state should be the price they state.

Date of experience: September 16, 2022
Botswana
1 review
0 helpful votes
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It was good but later i received an email that they...
October 17, 2022
Updated review

It was good but later i received an email that they cant confirm my seats. So it ledt me devasteted because they deducted almost all the money that was in the card

Date of experience: September 16, 2022

Thank you very much
September 15, 2022
Previous review

Thank you very much

Date of experience: September 15, 2022
California
1 review
0 helpful votes
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Can't figure out how to cancel I am on hold with a virtual agent now. Taking too long

Date of experience: September 16, 2022
Australia
1 review
0 helpful votes
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Good price, Always use cheap o air for my travel booking..

Date of experience: September 15, 2022
Nebraska
1 review
0 helpful votes
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It was easy, but the option of handicap chair is important I am handicapped.

Date of experience: September 15, 2022
Cambodia
1 review
0 helpful votes
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They were very helpful when I was switching my flight dates.

Date of experience: September 15, 2022
Maryland
1 review
0 helpful votes
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My customer service experience was really great and fantastic absolutely though!

Date of experience: September 15, 2022
Kansas
1 review
0 helpful votes
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Bad experience!
October 15, 2022

My Name Is estrlella Arnold, i booked with Cheapoair for a round trip ticket for me to philippine and one way ticket for my Mother to the US. Cheapoair Changed out iterinaty Last minutes and expect us to respond right away. Luck of communication and gives out bad information... as we arw flying back to the US came to Find out our flight was Changed time. We've had a hell of a trip cheapoair! I would like to speak to a manager please here's my number *******381

Date of experience: September 15, 2022
California
1 review
0 helpful votes
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Great, thank you
September 15, 2022

Great, thank you. It was very easy and although it is a very short trip, and this is the first time I have tried to book myself, and my grand kids say I am not computer literate, I was able to do it.

Date of experience: September 14, 2022
California
2 reviews
0 helpful votes
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Excellent service from Rowan in India
September 15, 2022

Excellent service from Rowan in India. He was very attentive to my needs and offered excellent suggestions as well. Great asset to your company.

Date of experience: September 14, 2022
California
1 review
0 helpful votes
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Great job for helping me to finance my ticket and get good price for it

Date of experience: September 14, 2022
Texas
1 review
0 helpful votes
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The entire process is quick and easy
September 15, 2022

The entire process is quick and easy. Cheap O air will always be my first choice when booking a flight in the future!

Date of experience: September 14, 2022
California
1 review
0 helpful votes
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Okay, I booked a flight through the APP, thinking I get a double points. Then I did not get a chance to use my gift card, which I bought with my points from cheapoir. Then a reprezantative called me on my phone and sold me a protection plan again not using my gift card. So my frustration is why do I use cheapoir if I cant use ANY of my benefits/points? By the way, KAYAK same deal was cheaper! So I will use them next time for my travel! Loyalty does not work!

Date of experience: September 14, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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