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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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231,378 reviews

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El Salvador
1 review
0 helpful votes
Follow Kathryn O.
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EASY AND QUICK and one of the most important facts is to find a flight using two different airlines that allow us to reduce costs

Date of experience: October 19, 2022
Iowa
1 review
0 helpful votes
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Pretty easy, just too expensive, especially when one has to do it quickly... going to a funeral in Dallas on Sunday. Not a lot of wiggle room for prices. Not your fault.

Date of experience: October 19, 2022
Philippines
1 review
0 helpful votes
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Good experience
October 20, 2022

Good experience. Hassle free and easy to talk to customer service.

Date of experience: October 19, 2022
Florida
1 review
0 helpful votes
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I just gor my e ticket number now through email thanks a lot!

Date of experience: October 19, 2022
California
1 review
0 helpful votes
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Keep up the good work
October 19, 2022

Keep up the good work. Making air travel optimised and fair fare wise.

Date of experience: October 19, 2022
Florida
1 review
0 helpful votes
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Friendly and professional service
October 19, 2022
Updated review

Friendly and professional service. The price is consistently very reasonable. It's much easier for me to book with a consultant and they try and get me all the discounts I am entitled to receive.

Date of experience: October 19, 2022

Friendly, happy and professional service :)
October 19, 2022
Previous review

Friendly, happy and professional service :)

Date of experience: October 19, 2022
California
1 review
0 helpful votes
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Great prices and customer service, no surprise fee

Date of experience: October 18, 2022
New Jersey
1 review
0 helpful votes
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It was easy to book my flight and pay through Cheapoair and there was no playing of games unlike some other sites.

Date of experience: October 18, 2022
California
1 review
0 helpful votes
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Very clear and easy to complete the ticketing. The follow up call helped resolve some of my misunderstanding and I was very appreciative for the call, which was very pleasant.

Date of experience: October 18, 2022
Virginia
1 review
0 helpful votes
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Great experiences
October 19, 2022

Great experiences. I am with cheapoair all the time. Last time I travel to Nepal and I mistook in return date. I tried to correction from cheapoair but failed to do so. I had to go to Qatar airways office in Kathmandu myself and had to pay $580. Actually that was my mistake. I hope cheapoair may help something such kind of time of problem.

Date of experience: October 18, 2022
Pennsylvania
1 review
0 helpful votes
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My first time book with cheap air and so far are still good. Thank you to all the CheapOair team to mad every thing happened safely for my trip and for others. Thank you and God blessings you all.

Date of experience: October 18, 2022
California
1 review
0 helpful votes
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Convenient and best prices
October 18, 2022

Convenient and best prices. Compared to other sites this one always has the best fares.

Date of experience: October 17, 2022
Texas
1 review
0 helpful votes
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Good as always
October 17, 2022

Good as always.
I have been using Cheap O Air for long time and they always delivered a good deals for us.
And they follow up with all the changes that might happen prior to flights.

Date of experience: October 17, 2022
Illinois
1 review
0 helpful votes
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So far pretty good
October 17, 2022

So far pretty good. I traveled many times booking from Cheapoair and go on choosing it for next trip or more. Tell my friends it is the best to choose for traveling abroad, that's it. Nothing else to say.

Date of experience: October 17, 2022
Bermuda
1 review
0 helpful votes
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Quick and easy!
October 17, 2022

Quick and easy! I have used them on numerous occasions and I can honestly say they are one of the best search engines used

Date of experience: October 17, 2022
Florida
1 review
0 helpful votes
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Thanks for your assistance
October 17, 2022

Thanks for your assistance. I plan to use your service again in the future.

Date of experience: October 17, 2022
Canada
1 review
0 helpful votes
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I HAD BOOKED A FLIGHT FOR MY FAMILY ON 13TH OF OCT, BOOKING NUMBER ******* WHICH IS GOT CANCELLED BY CHEAPOAIR FOR SOME TECHNICAL ISSUE, I TALKED TO THE BILLING DEPARTMENT SOMEONE HOW THEY FOUND OUT THAT THE FAULT WAS FROM THERE END (CHEAPOAIR), THERE WAS NO FAULT FROM MY END, ANYHOW THEY HAVE TRANSFERED MY CALL TO TRAVEL EXPERT TO GIVE ME SOME CREDIT OR FIND ME A GOOD FARE AGAIN, AS SOON AS MY CALLED WAS TRANSFERED THERE WAS GUY NAME "DUNMOR" WHO WAS TALKING SO RUDELY, MANNERLESS, IGNORANT KEEP TELLING ME THAT IT WAS YOUR FAULT, THERE WAS A PROBLEM WIHT MY CREDIT CARD WHICH I ALREADY CLEARED EARLIER BY CONFERANCE CALL BETWEEN CHEAPOAIR BILLING DEPARTMENT AND MY BANK. I HAVE BEEN USING CHEAPAIR QUITE SO LONG NEVER HAD ANY PROBLEM BUT THIS TIME THIS GUY (DUNMOR) PI**ED ME OFF. I DONT WANT TO WORK WITH THEM EVER AGAIN. WORST EVER EXPRIANCED.

Date of experience: October 17, 2022
New Jersey
1 review
0 helpful votes
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I love the experiences working with your company
October 17, 2022
Updated review

I love the experiences working with your company. Everyone is so professional and nice.

Date of experience: October 17, 2022

I love working with CheapOair
October 17, 2022
Previous review

I love working with CheapOair. I have wonderful experiences dealing with you.

Thanks, Michael Surrency

Date of experience: October 17, 2022
KR
1 review
0 helpful votes
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It was a very easy straightforward process. I will definitely be booking with CheapOair again.

Date of experience: October 16, 2022
Oregon
1 review
0 helpful votes
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User friendly easy to navigate
October 17, 2022
Updated review

User friendly easy to navigate. Thank you very much. Would recommend to friends and I will use again.

Date of experience: October 16, 2022

User friendly
October 12, 2022
Previous review

User friendly

Date of experience: October 12, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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