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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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New Zealand
1 review
0 helpful votes
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Has been seamless, website so simple to use and really speedy response

Date of experience: October 24, 2022
Texas
1 review
0 helpful votes
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Making our reservations was easy with the well-explained online information from CheapOair.

Date of experience: October 24, 2022
New York
1 review
0 helpful votes
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The site was very good, easy to navigate and detailed I would recommend it to anyone..

Date of experience: October 23, 2022
Colorado
1 review
0 helpful votes
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Still have problem findingmy fligh
October 23, 2022
Updated review

Still have problem findingmy fligh
My flight was great at first I was having problem finding my flight information online, but everything worked out fine I was truly satisfied with everything

Date of experience: October 23, 2022

Still have problem finding my flight
November 19, 2022
Previous review

Still have problem finding my flight

Date of experience: October 20, 2022
New Jersey
1 review
0 helpful votes
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You guys are the best and the cheapest online booking

Date of experience: October 22, 2022
Czechia
2 reviews
0 helpful votes
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OK, Dunmore was good
October 22, 2022

OK, Dunmore was good. Sometimes a little impatient because the internet connection was frustrating, and sometimes, I had to ask him to repeat himself. Overall we both persevered.

Date of experience: October 22, 2022
Colorado
2 reviews
0 helpful votes
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Don't like the baggage fees and more expensive every time I fly. I guess the website was ok, but it's not laid out great. And only one personal item on frontier? Unbelievable

Date of experience: October 21, 2022
Australia
1 review
0 helpful votes
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Very helpful so far but I wish I could book our seats now best service and price

Date of experience: October 21, 2022
Costa Rica
1 review
0 helpful votes
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Thanks
November 21, 2022

Thanks. I consider the experience in booking my flight on ChepOair to be good. It was easy and the connections were made confirming my taste. Based on this experience, you can recommend the use of the ChepOair platform for the safe reservation of your flights and at a very good price.

Date of experience: October 21, 2022
Arizona
2 reviews
0 helpful votes
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It was friendly to use easy to understand and follow instructions.

Date of experience: October 21, 2022
Pennsylvania
1 review
0 helpful votes
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Completely satisfied although it took too long to resolve my issue

Date of experience: October 21, 2022
California
1 review
0 helpful votes
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Whenever I have to book flights, I usually start searching weeks and weeks before hand, NOT because its cheaper to book ahead, but because I have to search for airlines/websites that take advantage of the customer the least. I have to mentally prepare myself to experience exceedingly poor business practice on behalf of airlines and booking agencies. This experience with Spirit and CheapOair.com has been no different. Its laughable that I can (and have to for just in case moments) buy Travel protection for an additional $11, and Cancel for any reason protection for an additional $28, but ONLY get 80% of the original ticket price of $165 back if anything should occur. As a health care provider who works in surgery, which changes day to day, and someone who is traveling to the SouthEast (hurricane country), chances of changes to my itinerary are usually likely. It would be nice to finally encounter an airline/booking agency who understood LIFE and offers full refunds when it happens. If an act of God occurs and theres a weather emergency, or in my personal case, a work/healthcare emergency, I will have effectively just given money to Spirit and CheapOair.com, for no reason. I can't even claim this fruitless waste of money as a "donation" on my taxes. Suffice it to say, being a traveler, for business (necessary), family (necessary) or fun (necessary for mental well-being) is an exercise in choosing between different brands of spoiled milk.

Date of experience: October 21, 2022
Ohio
1 review
0 helpful votes
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Too many ads therefore hard to navigate in order to find your info on the reservation

Date of experience: October 20, 2022
Florida
1 review
0 helpful votes
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Good service, best price, displayed luggage info, confirmation was speedy and the airlines have all my information for the trip.

Date of experience: October 20, 2022
LA
1 review
0 helpful votes
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The correspondent is good
November 19, 2022

The correspondent is good. Booking was all smooth.

Date of experience: October 20, 2022
New York
1 review
0 helpful votes
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Very confusing trying to find out if I have reserved seats for an international flight. There's gotta be an easier way...

Date of experience: October 20, 2022
Connecticut
1 review
0 helpful votes
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Went through easily, but was a bit confusing in spots to go to next screen.

Date of experience: October 20, 2022
Florida
1 review
0 helpful votes
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We are happy for the experience we have with ben. He is knowledgeable about his job. Good job, ben.

Date of experience: October 20, 2022
Peru
1 review
0 helpful votes
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CHEAPOAIR IS AN EASY AND VERY GOOD APP TO BOOK YOUR FLIGHTS AND HOTEL. YOU ALWAYS FIND CHEAPER PRICES THAN ANY OTHER APPS

Date of experience: October 20, 2022
Saudi Arabia
1 review
0 helpful votes
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This is Munir Hussain Chaudhry from Pakistan and working in Saudi Arabia since 2001. Many Thanks for your excellent service.

Date of experience: October 20, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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