CheapOairReviews 14,845

I had a ticket sold by Cheap-O-Air 28th Oct. From Tashkent to Dushanbe. When I checked in, my name was not in the passenger list. The Somoni Airlines asked me to check emails, and on the last one it was still 'PENDING', a month after payment was completed. I had to pay for the ticket on the spot, for the second time. This is the second time I dealt with the company. The first time was for a ticket 7 Nov from Dushanbe to Ashgabat. Turkmenistan is closed for tourism, so they refunded my insurance to cover flight changes, and then just told me they can not change the destination of the paid ticket because I have no insurance. They are like scammers! Totally unsatisfactory business practices! I don't see how they can still be in business! I will never use Cheap-O-Air again and will tell all my friends not to trust this company. Stephanie Villalba

Great site and service! The website is easy to use and the price is very good.

That was the worst customer service ever. I won't use your hotel service again.

Fantastic service. The person who attended me is very professional

Awesome
Ive never had issues, use them all the time

The booking process is going pretty good so far. I've flown FRONTIERS before a couple of times. The at-the-airport experience, customer service and quality of the actual planes leave much to be desired but as they say, "you get what you pay for", I guess. Overall, getting a low fare is the trade off, I suppose.

I love it, it's quick and easy, it's great I love it, it's quick and easy, it's great

Pretty easy to use online and get around the site pretty easy to choose options

Easy booking, great pricing, showed options for alternate dates, which saved a lot for our travel plans

Too many screens to go through and additional fees for courtesy issues such as picking a seat. $15 fee for this? Really?!?!

CheapOair just saved me from a SCAM. Thank you! I'm very happy.

Very untrustworthy people and company. Booked and mistakenly switched the last name with the first name. BA trade support said that they should ask for a refund and we will refund them and then cheapo will issue new tickets. Cheapo refused to do that saying that the ticket is nonrefundable. Customer service is unprofessional. This seems like a big scam to me this company. They probably still asked BA for a refund. Customer support people are very rude and not willing to help, they will only push to sell you more stuff like travel insurance or baggage insurance.

Very user friendly and easy to pick/decline alternate dates!

I can't find anywhere to help me get a wheelchair for my mom

I have been using CheapOair whenever I plan to travel. It's straightforward and very convenient for emergency cases.