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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very cooperative & able associates. Good job
Very cooperative & able associates. Good job
Very cooperative & able associates. Good job
Lets get thru it... and so now you need more characters. This is the part that is like "nag, nag, nag."
It's easy and accurate, so far so good,, I recommend to anyone to choose Cheapoair for traveling for business or vacation, it's excellent application
Very poor service, the agent is in India and asking for personal information, how
Can I trust them. Before booking i asked them about baggage allowance and
Was told to check with the airline, they dont know if I am getting a hotel or condo.I bought my ticket without checking, what a mistake.
Not so easy changing flights, don't know how to select the seats
Love this website because I always find amazing deals that fit my budget!
Great site, easy to use and honest, the price for airline tickets were the best out of all other sites
Very good, surely take a lot of steps, but I finally did it :)
Satisfecho con el sistema de reservación y las opciones encontradas.
I already mentioned that at the time of booking the ticket cost was shown US$ 1057.00 and when i finalized it and proceed to pay it was mentioned that the price change to US$ 1459.00 and I am totally dissatisfied about this act from cheapoair, I am a regular customer of cheapoair and never had this type of problem in my life from you
Excellent services, information straightforward and fast.
You change prices in the middle of a transaction and do let me use promo code
The best, easy purchase and affordable. Thank you!
Far too many sales attempts for seats, insurance, cars, hotels, etc. And no seats seem to be available without extra charge?
I am upset because I was charged 19.95 for a seat for only one flight and I have two flights booked as part of my journey. I was advised that it was a discount. After I was charged the amount only to be told by a rep of Cheapoair that he cannot book my seat on Air Canada. That is very unfair.
Very convenient and professional. User friendly with great price
Pretty easy, just surprised about the seat selection charge and price change after I chose my flight
I initially had trouble booking my flight online, however the gentleman helping me book on the phone was amazing, polite, and had a great sense of humor!
I couldn't redeem my points. I have 8884 points in my account and I was unable to redeem during the process of my booking the ticket.
Very good interface and easy to use. Found what I was looking for quickly.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members