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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The website needs more user-friendly features. Possibly include coupons available.
I just found a new favorite way to travel this was a great experience
Everything was fine, thanks, it was quick and fine.
Excellent service will book again for my next vacation
I've been using Cheap O Air for years. I always find affordable options that work for my travel plans. The site is easy to search flights.
Easy making trip details. Follow-up was really appreciated. Thank you!
Thanks for the great service.
I had a great experience booking a rental car.
Your prompt response enhanced my service experience.
Appreciated the follow-up with my credit card issue
Very direct approach. Easily the best price of all. Even better that Airline site.
70$ is hidden fees also cut 29$ don't know why. Some hidden fees is bad
It was a good experience. Thank you! I would use this company again.
I appreciate the discount codes, they really helped in saving for my trip.
Great site for ticket purchase. Quick. Easy and fast
Ok, but too many interruptions when i am busy trying to make decisions on my flights. During this planning time, I am not interested in shopping.
I can't fing My Booking. Can't find how to check in a suitcase, The booking number you gave me isn't accepted. Do I really have a reservation or not? I am a 71 year old British citizen living in Greece but leaving permanently now on Sunday. When I made the booking, I chose the fleible optio and understood I could check in one suitcase as well as cabin bag and personal item. Not sure what I paid the extra for since I can neither book hold luggage, nor request special assistance. I am now really anxious as I am alone with no one to help me here. Please, please assist me., Thank ypou.
I can't fing My Booking. Can't find how to check in a suitcase, The booking number you gave me isn't accepted. Do I really have a reservation or not?
I attempted to select my seats on the first flight from SF to Taipei and was unable to complete that adjustment online... Even during the last 24hr. When I got to the check in I was unable to have them change my seat which requires an aisle seat for a medical condition concerning my right knee.
Very hard yu to pay not recommended I has to x call 5 times.
Shopping was quick, easy and hassle free. Super Saver is a gamble though
Shopping was quick, easy and hassle free. Super Saver is excellent pricing
Easy website, very fast! No trouble at all, Fantastic layout and good prices!
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do have a service fee which actually is displayed and you are informed, the additional expenses are for services that the customer chose when they made the booking.