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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excellent customer service that will satisfy the customer.
Still good,FLIGHT connections were found with very much less stress and speed, the whole process worked out to my expectations and even cheaper than other sites tha i compared with,thats cheapoair
Nice and easy to book online and the prices are not to bad
Booking and information was easy and very convenient.
Fast and easily understand booking application. Well done.
The agent help me she was a very cooperative agent. She is an asset to your organization.
Great and all updates are timesously done. Online interaction is easy to navigate and fast.
Not getting sufficient help if want to modify my booking.
I got charged for a seat i didn't want and so no way to change it
Nice efficent great good i am at ow how the air line company charges are so well
Put together the client cannot work there way around those fees. But my agent was very pleasant
Pretty good. You're hosed either way if anything happens regardless if you book it here or directly with the airline. If you book with the airline there's a little bit more flexibility but not much. Customer service is hard to come by anywhere and it's all an "upsell" now if you want it these days.
I bought a ticket by CheapOair for November 24 they canceled for weather reasons and they promised me to my money back and I bought another one for November 28 and pay again after 5 minutes they emailed me and canceled the second one for no reason and no body answer me in air line and CheapOair said it's not my responsibility because airline canceled the tickets and my money ( more than $1000) no body returned to me!
Booking my flight to Los Angeles was a very easy process! The ticket was affordable, and nonstop at a GREAT price!
Can you send me my invoice pls i haven't received. I just don't understand why i have to extra additional some amount on top of my ticket every time purchases. Its always charged me separate from my bill. Can give me answer pls. Thank you.
Quick and easy process. It's always easy to book on CheapOair.
I have been buying flight tickets with you guys and has a very good experience, no problem whatsoever.
Very difficult to book trip Booking *******. Trying to use uy now pay later feature, and unable to get the right direction with different persons giving different information and trying calls to other representatives so I have repeat my situation over and over. Very unprofessional.
Good experience in providing options to purchase airfare
Always not good customer services you need to do it better this 7 years im member of Cheap oair but not take care of me never
Thank you for making bookings so easy. We appreciate the simplicity of using your site.
It's nice and easy to finish the booking and get it confirmed
Great website for booking flights for anywhere in the world
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members