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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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This is the best system on earth, I used for the past two years and I like the flexibility it offers to individuals specailly this difficult times after the pendamic and the war in Ukraine, keep up the great job. Love it
Very hassle free booking. Prices from different airlines were easy to follow.
Easy to use many options. The are steps to confirm your order as good layer of protection
Muy bueno el servicio!Todo llegó a tiempo.el itinerario el recibo.Muy responsables y cuidadosos.
Excellent! It was more like dealing with an agent face to face!
Good and quick service price is also good and many options are available
Thank u i like
You can send me ay reservation again, please
I loose ur mail
CheapOair is great for cheap tickets and process is seamless
It was fast and easy, best rate compare to other rental companies
Very easy and fast! I appreciate the layout of the site as well as the efficiency the site demonstrated.
Good and Professional and and and and and and and and and
Hoping to have a good experience flights in the near future.
It was a very good experience, easy and fast! I have found the best results!
Good job! We have used CheapOAir in the past and will use them again!
Information was easy to read and understand. Customer service reps were very respectful and answered all my questions.
Great customer service very professional and willing to help. No problem with working on changes and updating my itinerary.
I wanted to get a ticket for my son on Dec17th. The Representetive gave me for Dec 23rd which I didn't notice. I called back to change the date. They never answered at the first time though I waited 45 minutes. I was calling from out of USA. So I had to pay for international roaming call. Waited 30 minutes. Then transfer me to somewhere several time. If I was told I can change the flight in 24 hours but they charge me penalty. How can we believe what they say. They say something but when they have to do they harass you.
Great deals, easy to book! Always reliable when I need to travel.
I always use Cheapoair through Affirm and I am always extremely please with the service and the easy ability to make arrangements
Thank you. I´d rather cheap0air cause you give us an important discount on air tickets.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

