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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Germany
1 review
0 helpful votes
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This is the best system on earth, I used for the past two years and I like the flexibility it offers to individuals specailly this difficult times after the pendamic and the war in Ukraine, keep up the great job. Love it

Date of experience: December 21, 2022
Florida
1 review
0 helpful votes
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Very hassle free booking
December 21, 2022

Very hassle free booking. Prices from different airlines were easy to follow.

Date of experience: December 21, 2022
California
1 review
0 helpful votes
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Easy to use many options
December 21, 2022

Easy to use many options. The are steps to confirm your order as good layer of protection

Date of experience: December 20, 2022
Uruguay
1 review
0 helpful votes
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Muy bueno el servicio!Todo llegó a tiempo.el itinerario el recibo.Muy responsables y cuidadosos.

Date of experience: December 20, 2022
Zimbabwe
2 reviews
0 helpful votes
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Excellent!
December 20, 2022

Excellent! It was more like dealing with an agent face to face!

Date of experience: December 20, 2022
Saudi Arabia
1 review
0 helpful votes
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Good and quick service price is also good and many...
January 19, 2023
Updated review

Good and quick service price is also good and many options are available

Date of experience: December 20, 2022

Good and quick service
December 20, 2022
Previous review

Good and quick service

Date of experience: December 19, 2022
Costa Rica
1 review
0 helpful votes
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Thank u i like
December 20, 2022

Thank u i like
You can send me ay reservation again, please
I loose ur mail

Date of experience: December 19, 2022
PG
1 review
0 helpful votes
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CheapOair is great for cheap tickets and process is seamless

Date of experience: December 18, 2022
Malaysia
2 reviews
0 helpful votes
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It was fast and easy, best rate compare to other rental companies

Date of experience: December 18, 2022
Florida
1 review
0 helpful votes
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Very easy and fast!
December 18, 2022

Very easy and fast! I appreciate the layout of the site as well as the efficiency the site demonstrated.

Date of experience: December 18, 2022
Switzerland
1 review
0 helpful votes
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Good and Professional and and and and and and and and and

Date of experience: December 17, 2022
North Carolina
1 review
0 helpful votes
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Hoping to have a good experience flights in the near future.

Date of experience: December 17, 2022
Ecuador
1 review
0 helpful votes
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It was a very good experience, easy and fast! I have found the best results!

Date of experience: December 16, 2022
Georgia
1 review
0 helpful votes
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Good job!
December 16, 2022

Good job! We have used CheapOAir in the past and will use them again!

Date of experience: December 16, 2022
New York
2 reviews
0 helpful votes
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Information was easy to read and understand. Customer service reps were very respectful and answered all my questions.

Date of experience: December 16, 2022
Texas
1 review
0 helpful votes
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Great customer service very professional and willing to help. No problem with working on changes and updating my itinerary.

Date of experience: December 16, 2022
Bangladesh
1 review
0 helpful votes
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Change before 24 hours
January 15, 2023

I wanted to get a ticket for my son on Dec17th. The Representetive gave me for Dec 23rd which I didn't notice. I called back to change the date. They never answered at the first time though I waited 45 minutes. I was calling from out of USA. So I had to pay for international roaming call. Waited 30 minutes. Then transfer me to somewhere several time. If I was told I can change the flight in 24 hours but they charge me penalty. How can we believe what they say. They say something but when they have to do they harass you.

Date of experience: December 16, 2022
Oregon
1 review
0 helpful votes
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Great deals, easy to book!
December 16, 2022

Great deals, easy to book! Always reliable when I need to travel.

Date of experience: December 16, 2022
California
1 review
0 helpful votes
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I always use Cheapoair through Affirm and I am always extremely please with the service and the easy ability to make arrangements

Date of experience: December 15, 2022
Ecuador
1 review
0 helpful votes
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Thank you
December 15, 2022

Thank you. I´d rather cheap0air cause you give us an important discount on air tickets.

Date of experience: December 15, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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