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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great process and easy self management of booking. Great selections of fare
Very good services and quick, great experience for my trip
I had booked my seats and now you say book your seats, this process was very simple.
Good So far all went as planned. I will continue to check with them for future flights.
I could not get an agent on the phone at anytime... no phone service and no info on baggage allowances for this airline... what is the problem? What is your real contact num? The one you have posted is not working at all
Quick, easy access to site that gave me the lowest rates.
Easy to get around to set your flight information but the option to pay for my luggage was not available and the option to put if I needed additional time to board was not avaiiable.
It has been easy and stress free to book a flight. I have a family emergency and have been very worried about being able to find an affordable ticket. CheapOair found me a timely and affordable ticket, saving me great stress.
Great customer service support. The tickets price... thanks
I have been using cheapoair.com to travel to different destinations and it has never disappointed me. In fact, I am really happy that I always get the cheapest rates.
Great discounts, i booked a hotel on here only and it was cheaper than on the hotels site and almost all other sites like Expedia, Priceline, etc.
CheapOair has looked after my international travel for over a decade now, and I always come back to you guys, even after checking other budget sites! You really took care of a change in my flight back from New Zealand to the US in September, and I am relying on you again because you've EARNED it!
I thought is was easy to select and choose what I wanted. The different selection made my trip easier to manage. I did check with the airline in the Territory but they didn't have it available. Thank you for your service.
Easy to understand for seniors
My experience with Cheapo air has been excellent for over the past 10 years.
It's my #1 stop for booking and i've never been disappointed.
Thanks very easy booking for my travel plans. I m very happy to use cheapoair
Thanks a lot for all information,but promo code gave not working at all
I'm 83 years old and I forget sometimes I forget to check my bank balance and my card was denied. Your people stepped in and did what was necessary to secure my ticket after I made a deposit. I'm very thankful to them for taking care of this old man. John Charles Cockrum
Travel can be a harrowing experience; you help make it less so. Great job. Thanks!
I have used Cheap Air twice. I like their fast and responsive service. I recommend to anyone who doesn't have time to do much research. They will do it for you and present you with cheapest price
Having difficulty with seat assignment, and unable to make corrections - will contact customer service for assistance
Having difficulty with seat assignment, and unable to make correction at this time
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Customer support office 1-646-738-4820, international add 001 infront, or our live online chat support link found on our website has agents available to assist. www.cheapoair.com