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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was my first time using it, it was easy and helpful
Very good experience with travel agent. He was very helpful in getting the plane tickets.
Cool, it's very quick service and save, happy to book my following flights with them
I have purchased 3 seats for 2 adults and one child of 3 years old but the infant has a charge of almost USD 700 and one seat. How is possible to asign a seat a baby?. I have spend several hours trying to fix this inpass. So i need an agent to solve this.
A long but a very good experience travel agent was very helpful
Very smooth. Excellent customer support. Really pleased with how they manage.
I love cheapo air it s always easy efficient and has the best rates.the website is well designed.it s simple and straight to the point, thank you
This is my first time to buy ticket from CheapOair. It was very exciting and fun.
Great, helpful service! Thorough, attentive, staff.
Booking airline seats is always too complicated especially with looking up extra fee information
Always super easy and fast. Never had a problem with anything concerning a booking
Simple way to purchase a tiket and fast. I will use cheap O air again.
We have still a problem with our seat's assignments.
Its been great. Don't have the time for this thank you
It took no time to place my order I am very please.
It was relatiively painless. I logged in, and the site took me directly to the flight details. I picked my flights (depart / return) and the total price was given.
Service is nothing but a run around and you can't understand what they are saying because of their English is poor. After cancelling my booking for air travel and hotel, you never gave my full refund as promised. There is still a balance of $675.67 that needs to be refund... please refund this money ASAP... Booking # ******* and *******.
Booking this flight with cheapOair was user friendly and really comforting doing the transaction.
Excellent service and easy to navigate into the web page.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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