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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Did not answer my question, ( no booking record at Eva airline)
Nothing much to say, booking as never been easier.
Mala experiencian no me permiten hacer ek check in en la pagina
Difficult to book seats - the instructions are not clear nor are the options.
Service always good. Service are reliable and information accurate.
If everything goes as planned I will give a very high rating...thank you.
Fine except for delay in rewards voucher issue - 5 days for issue is a bit unacceptable
Great website, great deals
The website interface is pretty easy to use also.
It was Nice. Thanks. But I need to ask for a wheel chair facility, I couldnt find the option.`
Great site, Very user friendly. I was shopping around on different site and a family member recommended me this site. I am very please Thank You.
Booking was easy, piece was fair. We'll see how things go when it comes time to go on vacation on how smoothly things go with the hotel/room we booked.
Thanks!
I'm still confused with seats selection and bags fees
The experience was simple, Quick and easy to use.
I had no issues and would definitely recommend to friends and family.
It was okay - had been checking for cheap fairs and really disappointed that they were still high.
I got charged once with my initial card... then 3 more times that got rejected. Then I was told to pick another form of payment. So then I payed again with another card before my ticket was confirmed.
Highly recommended. I have always booked here. From my experience, This site always have the best prices.
Agent was very helpful. Very nice, glad to work with her on my booking.
Because i have not received confirmation my fly to Istanbul and back i cancel my travelers.Thanks.
Excellent service! Convenient app for using. It will be more helpful to clearly tell the customer the cost of cancelling the order before hey confirm their order..
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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