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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Easy to navigate and cheaper discounts on international flights...
This is my first time to book flight through cheapoair and I found it convenient.
Better deals for Airline tickets! I like the selectable seating preference.
Very easy to maneuver. Although the promotion was to receive a discount fair by requesting a credit card but after approval I was unable to charge the fair to the card.
Great experience it was so easy good price and easy
Booking was easy to follow and was done quickly. I got my confirmation email immediately. Thankyou
Overall, excellent service. I like that there are many options, good prices, and it is very easy to search and book, but disappointed any seating preference requires a fee. I have used CheapOair for years and recommend it to others.
Helpful and knowledgeable agents. They are very courteous as well
Was very easy Is my first time booking a fly and was easy
Nice experience fast, cheap and easy, I will recommended
I would like to thank CheapOair team for their help! Special mention and greatly appreciate the assistance and support from Casamino and Ruben to help with re-scheduling my return trip. They were very patient and helped me THANK YOU and APPRECIATE IT!
Quick and easy to book my flight, the seat options were very confusing, you get the plane silhouette and different options for seating, but you have to pay for them, so I don't select them and get them when i get to the airport.
Great to do business with CheapOair.com. It's a pleasure. Ease of navigation was good
Very good helpful customer service, they helped me to fine the best rates and tickets.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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