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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Illinois
1 review
0 helpful votes
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Easy to navigate and cheaper discounts on international flights...

Date of experience: April 2, 2023
Saudi Arabia
1 review
0 helpful votes
Follow Will E.
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This is my first time to book flight through cheapoair and I found it convenient.

Date of experience: April 2, 2023
Texas
1 review
0 helpful votes
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Better deals for Airline tickets!
April 2, 2023

Better deals for Airline tickets! I like the selectable seating preference.

Date of experience: April 1, 2023
Florida
1 review
0 helpful votes
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Very easy to maneuver
April 1, 2023

Very easy to maneuver. Although the promotion was to receive a discount fair by requesting a credit card but after approval I was unable to charge the fair to the card.

Date of experience: April 1, 2023
Massachusetts
1 review
0 helpful votes
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Great experience it was so easy good price and easy

Date of experience: April 1, 2023
Canada
1 review
0 helpful votes
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Booking was easy to follow and was done quickly. I got my confirmation email immediately. Thankyou

Date of experience: March 31, 2023
New Jersey
1 review
0 helpful votes
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Quick and painless to process payment and find reasonable airfare

Date of experience: March 31, 2023
Pennsylvania
1 review
0 helpful votes
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Overall, excellent service
March 31, 2023

Overall, excellent service. I like that there are many options, good prices, and it is very easy to search and book, but disappointed any seating preference requires a fee. I have used CheapOair for years and recommend it to others.

Date of experience: March 31, 2023
Kentucky
1 review
0 helpful votes
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Helpful and knowledgeable agents
March 31, 2023

Helpful and knowledgeable agents. They are very courteous as well

Date of experience: March 31, 2023
Texas
1 review
0 helpful votes
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Was very easy Is my first time booking a fly and was easy

Date of experience: March 31, 2023
Colorado
1 review
0 helpful votes
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Great!
March 31, 2023

Great! Nice and easy…. Would highly recommend! Best option I had with a short time frame so I'm happy everything went with easeeee

Date of experience: March 30, 2023
Texas
1 review
0 helpful votes
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Nice experience fast, cheap and easy, I will recommended

Date of experience: March 30, 2023
CustomerService C. CheapOair Rep
over a year old

Hello. Please review and update ONE star rating if our services met your needs. Thank You!


Nice experience fast and cheap
March 30, 2023
Previous review

Nice experience fast and cheap

Date of experience: March 30, 2023
Ohio
1 review
0 helpful votes
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Easy process when booking!
March 31, 2023

Easy process when booking! Straight to the point! Thanks

Date of experience: March 30, 2023
Texas
1 review
0 helpful votes
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GREAT PRICE THANK YOU well worth price to a great hitel on the strip.flight times were perfect.i will tell my friends and family the great offer i got price location awesome

Date of experience: March 30, 2023
California
1 review
0 helpful votes
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I received excellent service and prices, far more than I expected. This experience made my day!

Date of experience: March 30, 2023
Pennsylvania
1 review
0 helpful votes
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I would like to thank CheapOair team for their help! Special mention and greatly appreciate the assistance and support from Casamino and Ruben to help with re-scheduling my return trip. They were very patient and helped me THANK YOU and APPRECIATE IT!

Date of experience: March 30, 2023
Massachusetts
2 reviews
0 helpful votes
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Nice service very good thanks nice work very good love the good server

Date of experience: March 30, 2023
Georgia
1 review
0 helpful votes
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Quick and easy to book my flight, the seat options were very confusing, you get the plane silhouette and different options for seating, but you have to pay for them, so I don't select them and get them when i get to the airport.

Date of experience: March 29, 2023
New Jersey
1 review
0 helpful votes
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Great to do business with CheapOair.com. It's a pleasure. Ease of navigation was good

Date of experience: March 29, 2023
North Carolina
1 review
0 helpful votes
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Very good helpful customer service, they helped me to fine the best rates and tickets.

Date of experience: March 29, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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