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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy to use. But still not sure where to check if the passport info entered correctly.
Fast and Easy! I always use CheapOair for my flights. It is easy to find just the right departure and arrival times and the best price!
It has been easy to book a flight, Everything was more than clear
Skips for hotel and car rental should be more obvious
Good experience about purchasing air tickets with lot of options to suit to specific requirements, most important thing is contact information is very clear which helps one to communicate in case of any requirements which I find missing in some other websites, I found it very difficult to communicate in case of any requirements. Individual communication is there from back office to supplement requirements also. Hope all goes well,,,
VERY FRIENDLY SITE, I recommend this agency for all future tickets purchases.
Easy to use, prompt service online, many airlines to pick from.
It is not user friendly. I have difficulties looking for information.
Great Site to book flights, I will most likely come back again!
Excellent service and they have one of the best online prices! Love the Affirm process too, very easy to apply for the credit. Thanks
Great deals and easy to navigate
Lots of options, fast and easy
I love to book through Cheapoair because I find great deals. The whole booking process is very simple and there are a variety of payment options.
Excelente Servicio y ofrecen todo un paquete de opciones.
Payment didn't go through for some reason.? Had to enter pmt again.
Great service provider always there to help at a reasonable price.
Easy to use and easy to understand and easy to book
Keep your good work its good to due business with you.
Easy and fast booking was done. It is good site to choose the best rates.
All good, as always. It's my fourth time using CheapOair to travel and it has always been easy and reliable.
Helpful and ease of use. Gregg our service representative was most helpful and walked us through the process and did the seating arrangements for our daughter and grand daughter who are flying from Germany for our son's wedding.
Very simple and easy. I like how they can put air travel and hotel together. It makes it very easy to use.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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