On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great service, very co-operative customer services, I strongly recommend it
I would like to have the boarding pass on my phone but there doesn't seem to be a way to do it.
However the agent that booked my rental car was very good.
I would like to have the boarding pass on my phone but there doesn't seem to be a way to do it.
Great Service. Quick, Outstanding job and great service
Good except it days we booked to Las Vegas and we typed in bangkok
I got everything I was hoping for in flight times.
I tried to book this flight last Friday and it cost less, but when I tried to purchase it wouldn't let me enter my cvc code for the credit card payment and I ran out of time.
Good but surprised that. I had to pay baggage fee going overseas never have before
Excellent service your representative help provided for me.
I have been using CheapOAir for the past few years to book my tickets, which are always cheaper than booking directly with the airlines themselves. I have only had one issue with double charges, but this was quickly rectified. I will continue to use cheapOair.
So far so good! Impeccable the information and the process!
Perfect and great. User friendly. I have a good experience with cheapoair.
I am very nervous traveler and would appreciate more updates and the ability to print my boarding passes now.
I tried to book online and everything worked out til the last page said I couldn't get those flights, no explanation just no. I called the help number and Jamaron was very helpful and got me what I needed. When you sent me the confirmation you kept sending just the return flight, not the outgoing one. Another phone call got that straightened out. So I hope everything goes as pla nned.
Cheapoair air is reliable and efficient and I've relied on them to book almost all my flights in recent years
Cheapoair.com gives helpful and up-to-date information regularly.
Excellent service with staff that are willing to support
Best service I use and very easy and quick. Thank you.
Nice to have the business with cheapoair. Keep everything easy to search.
I was looking for a trip for a trip to Los Angeles. I had been looking for weeks. CheapOair had the best rates for the airline I wanted to fly..
I have been using CheapOAir since 2012 and I have been a returning customer because of ease of use- flight option comparison and best fares available- Thank you CheapOAir
Seat assignment cost to much app doesn't work for paperless check in. No one speaks English
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tickets Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members