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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Maryland
1 review
0 helpful votes
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It was a nice one, though I have not received the confirmatory ticket for the trip. Thanks.

Date of experience: August 23, 2023
Washington
1 review
0 helpful votes
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Absolute Joke of a Company
September 23, 2023

Rude, lazy commissioned agents. You can look up all the fight details yourself and give them to the agent who will try to guide you to a more expensive option. Even if you are disabled and in need of assistance that will prey upon you like some 3rd world scammer. They will put you on hold to "consult with their supervisor" but if you ask for that supervisor they are not available. They say they will have them call you back in 24 hours and they don't. I ended up looking up my own trip on their site and called the Major carrier (Korean air) who simply book my trip and all the connections for far cheaper than these grifters wanted. Just use the site and then call the airlines yourself.

Date of experience: August 23, 2023
TT
1 review
0 helpful votes
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Great experience was easy and quick will use again

Date of experience: August 23, 2023
New Jersey
1 review
0 helpful votes
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It is good
August 23, 2023

It is good. I like it. It is a website which I trust.

Date of experience: August 23, 2023
California
1 review
0 helpful votes
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Needed to make changes to my reservation and the rep...
August 23, 2023
Updated review

Needed to make changes to my reservation and the rep made it fast and easy.

Date of experience: August 23, 2023

Very easy to book a car!
August 4, 2023
Previous review

Very easy to book a car!

Date of experience: August 4, 2023
Saudi Arabia
1 review
0 helpful votes
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A scam
September 22, 2023

Never use this website - they will store you card info and use it later to make charges and then not respond. They are a 100% scam website

Date of experience: August 23, 2023
NL
2 reviews
1 helpful vote
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I booked a ticket from Abu Dhabi to Islamabad and I clearly added baggage to ticket but on my arrival at Etihar Airways check in counter I came to know my ticket is with out luggage for which they asked me to reach my Air ticket agents which were these Sammers cheap o air by the way the represent there name very well so I reach online chat section and the agent asked for 20$ additionally and as I was in hurry so I said ok for this scam too but later on they didn't added any luggage and due to which I lost my flight because on counter luggage cost were 5 times my ticket cost, and they never answer me back for that ticket change or refund or any compensation as I have to buy new ticket plus cost of over stay at hotel for a night etc
Be careful from scammers buy tickets at Airlines directly Please

Date of experience: August 23, 2023
CustomerService C. CheapOair Rep
over a year old

This is being reviewed.

Oregon
1 review
0 helpful votes
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Thought I'd paid for his seat preference, but apparently not.

Date of experience: August 22, 2023
Arizona
1 review
0 helpful votes
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I was pleased with the service, will use them again

Date of experience: August 22, 2023
Nebraska
1 review
0 helpful votes
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I like CheapOair because the prices are better than other companies. Our flight details have only changed once and it was a minor change but we were notified immediately.

Date of experience: August 22, 2023
Thailand
1 review
0 helpful votes
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Affordable price...
August 22, 2023

Affordable price...i recomment this site to any of my friend who like to travel anywhere.

Date of experience: August 22, 2023
Mongolia
1 review
0 helpful votes
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Good Service and all the information is easy to interpret and has a lot of informative tips and services to make my trip a good experiencel.

Date of experience: August 22, 2023
New Jersey
1 review
0 helpful votes
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II am always booked by cheap air and have good services

Date of experience: August 22, 2023
South Carolina
1 review
0 helpful votes
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Customer service agent Isla helped out a lot. Great customer service.

Date of experience: August 22, 2023
Maryland
1 review
0 helpful votes
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EXCELENTE SERVICIO, RAPIDO Y EFICAZ
August 22, 2023

EXCELENTE SERVICIO, RAPIDO Y EFICAZ. SI RECOMIENDO ESTA PAGINA Y CERTIFICO LA CALIDAD DE SERVICIO

Date of experience: August 22, 2023
Maryland
1 review
0 helpful votes
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I got the awesome agent
August 22, 2023

I got the awesome agent. Shonell was very helpful guy and make the booking easy for. Many thank to Shonell!

Date of experience: August 22, 2023
Illinois
1 review
0 helpful votes
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Quick and fairly simple steps to select round trip for the 3 of us.

Date of experience: August 22, 2023
New York
1 review
0 helpful votes
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Fast courteous service
August 22, 2023

Fast courteous service - had all the features any traveler would want or need.

Date of experience: August 22, 2023
Ohio
1 review
0 helpful votes
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Easy to book
August 22, 2023

Easy to book. Price fits within my budget. Would recommend to friends and family.

Date of experience: August 22, 2023
Bahamas
1 review
0 helpful votes
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I always have a great experience
August 22, 2023

I always have a great experience. Everything is straight forward. Keep up the good work.

Date of experience: August 22, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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