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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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It said no extra charge and after I confirmed, it was $ 350 extra charge. Thank you
Hope this booking will go through this time after a couple of tries. My first booking was not completed and finally knew that it was due to agent not able to get the same price with the airline company saying that prices fluctuate and online prices doesn't update right away. Can't you honor price and lock it with the airlines. Debit card transaction goes pending right away which means you entered the correct info but their verification team still call you to verify and after they verify they tell you, you'll receive your e-ticket shortly. You wait so long and then you receive another email saying "the airline was unable to issue the flight tickets for the itinerary you selected." you call again and go through the same process again to know that it's the agent who wasn't able to confirm the flight at the price given at their checkout.
Really bad experience!
I bought a flight. They send me an email changing the price. I phoned them they transferred me to 4 person. Bad experience
Pretty smooth and user friendly. Airline selection was very extensive and reasonably priced.
CheapOair is he worst booking agency! They refused to cancel and refund my money on my booking because their stupid policy states that there is no refund on economy booking! I wasflying to hawaii but due to the fire breakout, i wanted to cancel my booking and these incompetent reps. Were not able to get me my refund.
Kudos for making this experience awesome! One of the easiest air travel I've ever completed.
Always get good deals and very good user friendly site.
Air France charged for one suitcase (50 pounds) $150.Vey disappointed.I will never fly with Air France
Me happy you give good price. Me like easy Job done for me.
Very good service. They helped me with everything and I appreciate that.
Bumpy interaction. Do not like Pricing structure not beena total but rather split in pieces. This is annoying, time consuming and a bit of false advertizing
Easy to use. I was not able to cancel the trip insurance once I added it.
Great nothing bad to say all my needs were met and I am happy with the service
I have been using CheapOAir for a decade. They provide excellent fast and easy booking service. Price is always cheaper.
Always have good experience with CheapOair thank you
Very good - very efficient site and I will continue to use it for economical flights.
This is awesome thank you! Everything electronic and at the click of a button i love it!
Amando is a great person, very helpful, patient and friendly. Guys like Amando win business! Keep it up.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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