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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Tennessee
1 review
0 helpful votes
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It said no extra charge and after I confirmed, it was $ 350 extra charge. Thank you

Date of experience: August 26, 2023
AG
1 review
0 helpful votes
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Thank you!
August 26, 2023

Thank you! Thank you! Nothing else to share with you guys!

Date of experience: August 26, 2023
New York
1 review
0 helpful votes
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Hope this booking will go through this time after a couple of tries. My first booking was not completed and finally knew that it was due to agent not able to get the same price with the airline company saying that prices fluctuate and online prices doesn't update right away. Can't you honor price and lock it with the airlines. Debit card transaction goes pending right away which means you entered the correct info but their verification team still call you to verify and after they verify they tell you, you'll receive your e-ticket shortly. You wait so long and then you receive another email saying "the airline was unable to issue the flight tickets for the itinerary you selected." you call again and go through the same process again to know that it's the agent who wasn't able to confirm the flight at the price given at their checkout.

Really bad experience!

Date of experience: August 26, 2023
CustomerService C. CheapOair Rep
over a year old

This is being reviewed.

Jordan
1 review
0 helpful votes
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I bought a flight. They send me an email changing the price. I phoned them they transferred me to 4 person. Bad experience

Date of experience: August 26, 2023
New Jersey
1 review
0 helpful votes
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Pretty smooth and user friendly
August 26, 2023

Pretty smooth and user friendly. Airline selection was very extensive and reasonably priced.

Date of experience: August 25, 2023
California
1 review
0 helpful votes
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Horrbile Service!
September 24, 2023

CheapOair is he worst booking agency! They refused to cancel and refund my money on my booking because their stupid policy states that there is no refund on economy booking! I wasflying to hawaii but due to the fire breakout, i wanted to cancel my booking and these incompetent reps. Were not able to get me my refund.

Date of experience: August 25, 2023
Indiana
1 review
0 helpful votes
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Kudos for making this experience awesome! One of the easiest air travel I've ever completed.

Date of experience: August 25, 2023
South Carolina
1 review
0 helpful votes
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Always get good deals and very good user friendly site.

Date of experience: August 25, 2023
Florida
1 review
0 helpful votes
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Wow, this is easy!
August 25, 2023

Wow, this is easy! Easy site to read and great deals.

Date of experience: August 25, 2023
Romania
1 review
0 helpful votes
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Air France charged for one suitcase (50 pounds) $150.Vey disappointed.I will never fly with Air France

Date of experience: August 25, 2023
Ohio
1 review
0 helpful votes
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Me happy you give good price
August 25, 2023

Me happy you give good price. Me like easy Job done for me.

Date of experience: August 24, 2023
Georgia
1 review
0 helpful votes
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Very good service
August 24, 2023

Very good service. They helped me with everything and I appreciate that.

Date of experience: August 24, 2023
California
1 review
0 helpful votes
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Bumpy interaction
September 23, 2023

Bumpy interaction. Do not like Pricing structure not beena total but rather split in pieces. This is annoying, time consuming and a bit of false advertizing

Date of experience: August 24, 2023
Wisconsin
2 reviews
0 helpful votes
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Easy to use
August 24, 2023

Easy to use. I was not able to cancel the trip insurance once I added it.

Date of experience: August 24, 2023
New Jersey
2 reviews
0 helpful votes
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Great nothing bad to say all my needs were met and I am happy with the service

Date of experience: August 24, 2023
Pennsylvania
2 reviews
0 helpful votes
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I have been using CheapOAir for a decade. They provide excellent fast and easy booking service. Price is always cheaper.

Date of experience: August 24, 2023
Spain
1 review
0 helpful votes
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Always have good experience with CheapOair thank you

Date of experience: August 24, 2023
Arkansas
1 review
0 helpful votes
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Very good
August 24, 2023
Updated review

Very good - very efficient site and I will continue to use it for economical flights.

Date of experience: August 24, 2023

Very good
August 22, 2023
Previous review

Very good - very efficient site

Date of experience: August 22, 2023
Kuwait
1 review
0 helpful votes
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This is awesome thank you!
August 24, 2023

This is awesome thank you! Everything electronic and at the click of a button i love it!

Date of experience: August 24, 2023
California
1 review
0 helpful votes
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Amando is a great person, very helpful, patient and friendly. Guys like Amando win business! Keep it up.

Date of experience: August 23, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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