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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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GB
1 review
0 helpful votes
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V.Good site & well designed for Booking
September 3, 2023

V.Good site & well designed for Booking.
It's recommended to use this website for all your travel needs.

Date of experience: September 3, 2023
Florida
1 review
0 helpful votes
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It was easy and fast I loved the options they provided

Date of experience: September 2, 2023
Florida
1 review
0 helpful votes
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I highly recommend it and it easy and affordable. Love there prices!

Date of experience: September 1, 2023
California
2 reviews
0 helpful votes
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No problems with vacation plans as of now. Ticket price has been a good deal.

Date of experience: September 1, 2023
Florida
1 review
0 helpful votes
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I have made numerous calls
October 1, 2023

I have made numerous calls
1) to change my name from Jules to Julia I believe this was cheapo air fault
2) charged me $80 to change name
3) needed to change my flight to 9/6 from 9/2, yet I am still getting email to sign in for 9/2 flight
4) I must take more of my time to call and fix this mistake

Jules Gollner
Cell *******297

Date of experience: September 1, 2023
CustomerService C. CheapOair Rep
over a year old

Our representatives have been in contact with this customer regarding his concerns

Minnesota
1 review
0 helpful votes
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Great...
September 1, 2023

Great...! Thanks for all your speedy help. Great customer service..

Date of experience: September 1, 2023
Philippines
1 review
0 helpful votes
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Perfect
September 1, 2023

Its very comfortable easy and can choose cheap airlines fare... Very friendly and very satisfied. Tnx

Date of experience: August 31, 2023
Nevada
1 review
0 helpful votes
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It's almost effortless to find exactly the flight I was looking for...

Date of experience: August 31, 2023
Jamaica
1 review
0 helpful votes
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Thank you for this quick and easy option the page...
August 31, 2023
Updated review

Thank you for this quick and easy option the page was easy to follow but there are so many additional charges outside of the plane ticket.

Date of experience: August 31, 2023

Thank you for this quick and easy option
August 28, 2023
Previous review

Thank you for this quick and easy option

Date of experience: August 28, 2023
Georgia
1 review
0 helpful votes
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Dear CheapOair
August 31, 2023

Dear CheapOair,

I wanted to express my utmost satisfaction with your website. I recently booked a flight through CheapOair and was pleasantly surprised by the incredibly low prices. The process was seamless, and I couldn't be happier with the value for money. Thank you for providing such an exceptional service. I will definitely be using CheapOair for all my future travel needs.

Best regards,
Michal cap

Date of experience: August 31, 2023
Illinois
1 review
0 helpful votes
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When we purchased our tickets we payed extra so that my husband and I could seat together. Now there have been changes made by the airline and no has has been able to help us. So far it has been a horrible experience.

CheapOair attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2023
CustomerService C. CheapOair Rep
over a year old

This is being reviewed.

Virginia
1 review
0 helpful votes
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Thank you very much
August 30, 2023

Thank you very much. I appreciate a service that places its best foot forward first.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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Great service...
August 30, 2023

Great service...than you for that...happy new month

Date of experience: August 30, 2023
New York
1 review
0 helpful votes
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Pretty cool would be nice to save places to make a decision later.

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
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It was Great service
August 30, 2023

It was Great service. I clicked what I needed. Fourteen more characters.

Date of experience: August 30, 2023
Cameroon
1 review
0 helpful votes
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I find it very practical and convenient and I would totally recommend it to anyone

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
Follow Megan H.
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Simple and easy to book a flight and hotel; great deals in one place.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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They have been very helpful in helping me understand the process. But I don't like the fact that I had picked my flight to arrive to Aguadilla Puerto Rico at 7:30pm and now it is showing arrival time 8:45pm

Date of experience: August 29, 2023
Thailand
1 review
0 helpful votes
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Great service and easy, quick for response to my email

Date of experience: August 29, 2023
Washington
1 review
0 helpful votes
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Excellent you can chat or call customer service if any problem arise

Date of experience: August 29, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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