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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I had to do this process 8 times for it to finally work. That is crap
I'm customer with Cheap Oair more than 10 year's. I buy the tickets from CheapOair every year for myself & my family's…
It is always easy to use CheapOair website for booking.
Best prices always.
I think the rental car info is confusing. It shows a car for Oct 13 arriving in Bentonville airport then another on Sat, too
This website is a real scammer. They sound really nice when you talking to them over the phone which is their technique for fooling people but once you purchase your ticket they will start stilling from you. They stole $1400 from me and made so many excuses just for no reason other than not refunding me. At the end they neither refunded me nor allowed me to use the credit to fly to different destination for instance, when i called the customer service and said hay I'm planning to travel to Turkey can i use that credit? Their agent said the airline request another $800 plus the $1400 credit i had. I called the airline and their customer service said it had nothing to do with them as I purchased my ticket from a third party and it was the third party to make decision. I knew that when you buy from a third party an airline doesn't meddle but still called them to make sure. Please guy do mot fall and buy your ticket from Kayak.com or Kiwi.com they are very nice and professional and do not scam people
After reviewing your complaint, the problem is you have a hotel credit, it cannot be used to buy an airline ticket. Our apologies for the inconvenience.
It is always a good booking experience! I have used this site for 10 years.
It was great no problems quick and it was very fast to book my ticket
All ok so far for this booking all information was provided
I got to the end of my booking, submitted my information and then the price went up from $52 to $71. This is a rip off and I am very unsatisfied.
Thank you for your feedback. When booking on a LIVE system, airline prices are dynamic in nature and are subject to change until purchased. We apprevciate you taking the time.
I want to belonging the ski equipment (length 2m x 0.5m width), how can I apply this additional luggage?
It seem too many transition in this trip
Nice and easy to navigate the website.
Cheap fare compared to other website.
It's good to do business with you because the good and fast response to my requested information
I booked a trip to Vegas with two rooms. Somehow when I got to Harrahs they told me cheapoair canceled one of my rooms. They said there was no credit card on file which I do not understand since the other room booked at the same time was fine. It led to a very uncomfortable and embarrassing situation. I had to pay for a room I had already paid for. I contacted Chrapoair and they said they would get back with me over a month ago. I use to book with cheapoair whenever I traveled but I no longer have trust in their booking or customer service. I have had many great experiences with them so your trip might go very well but I will not risk it again.
This is being reviewed
I love CheapOair and will definitely be using again for my next trip. Thank you for giving me an affordable flight so I can go on the trip of a lifetime.
The service was good and quickly the person speak clear
The service was good the time I was waiting for the representative no too long
You stay in contact love that for my first time flying
Very helpful information I recommend it to family and friends
Wow!it was really cool,cant believe it the cost of my flight it was so cheap an I recommended cheapoair is sweet an excellent
I booked my ticket from this website.really great service.
Good experience, fast search
Fair price, highly recommended
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We apologize for your your experience and appreciate you taking the time to let us know.