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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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So easy to conduct business with cheapoair. Never encountered any problem booking with cheapoair.
Quick easy and inexpensive. Good customer service.
I like the number of departure and return choices at the same base price… website easy and quick previous searches are saved as well to pick up where you left off
Very easy to follow. It was easy. Nothing else to say.
I like how they respond in my email in regards to my booking or ticket info. All in all I am satisfied :)
It was easy selecting the flight I need. The website is very user-friendly.
It's a good app. You can try it and you will love it.
Good, thanks for call agent Kesi! Very good prices, quick search sistem, best offers and smart mails.
In interface understand everysing for people at any place in the world, i think.
It was very good experience. It didn't take long to complete a
Great communication with friendly reminders. I appreciate you striving to do even better.
Just wonderful! Thank you for doing an awesome job!
Everything went ok, found d what I needed at good price
Good cheap flights I love cheapoair.i love the prices, and travel locations
Iwas having a horrible time correcting the spelling of my name and confirming seats that my tickets says I paid for...everything is another charge. I have been hung up on twice though I have not been mean or disrespectful. The last representative was very pleasant and helped me to resolve my issue so I moved my rating back up.
I am having a horrible time correcting the spelling of my name and confirming seats that my tickets says I paid for...everything is another charge. I have been hung up on twice though I have not been mean or disrespectful
Quick, easy and excellent prices. Loved how easy it was to navigate through the website. All my stuff was later found on their app when I downloaded.
Having a time accessing trip on my phone and putting tickets in my i-phone wallet. Also, not able to enter TSA #..
Easy to navigate.very user friendly. Prices are very reasonable
I'm so pleased booking through cheapoair.com all the time
Thanks,
Ed
Excelente servicio muy claro la página on line y versátil y rápida
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members