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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I have found this to be very good but I seem to have a problem with my travel insurance.
My experience with the service was great and I feel that the service is smooth.
Quick and easy. An inexpensive and convenient way to make travel arrangements.
Quick and easy!
However, I'm somewhat annoyed by the calls from India immediately after the booking, asking me if I want to upgrade for multiple services. It feels a bit too "cheapo." Come on guys I just spent a thousand dollars, and you're hitting me up for 40 extra bucks. Let's keep it professional.
There is always a little problem with the payment information.
Site worked well and was easy to understand…. This is our second time booking with this company.
Very good, and fast and manageable to select the flight schedule desired.
Good one here, great experience we enjoyed it all the way
I was able to check in and get my boarding pass with no issues.
Excellent experience.very easy to book air ti ket in cheap fare looking forward in future
So far so good.
I haven't had any issues with it before.
Great experience that I have received from the agency
Very easy to book flight and there's a lot of flight information
Booking was smooth and easy step by step process. Very convenient.
Easy, helpful, quick, thank you! I hope to use your services in the future.
Great service! Friendly clear help with my booking. Cheapo air is the travel rockstar
Good!
More choices and a relatively reasonable price. The only thing making me felt uncomfortable was the agent trying to sell me the insurance at the end...
The experience was good. I made a made a mistake and chose a 6pm flight instead of a 6am flight so I will take responsibility but as j tried to fix it two minutes later they still charged me $80 dollars to change the flight.
It's easy to get assistance and follow up here. Customer service is. Usually good for me.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members