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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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The add Ons at the end were confusing. Wound up with a charge I didn't expect. I just wanted to buy a ticket!
Great experience fast easy and affordable! It was quick and easy!
Good services a lot options to see y comparative prices
Love it it's awesome reliable and convenient a friend of mine suggested to me so I can try it to see how it is but it's very helpful
Thanks it was convenient, efficient, and user friendly!
Execelente atendimiento, buenos precios, my booking fue enviado rápido, pero tengo que confirmarlo llamándolos a ustedes.
Good online very quick. Easy to navigate around the site and find flights.
Me agrada los rapido y eficientes que se tornan al presentar las ofertas de vuelos
Estoy satisfecho siempre se preocupan por resolver cualquier duda
Very good option like monthly payments but it's valid for USA clients probably necessary for overseas as well
I wish you include details of rooms, you don't even know the size of the beds in the room.
Easy to navigate, excellent service. I will be recommending my friends to use them
Por favor necesito hablar con un representante por que necesito estar seguro de la información de mi vuelo
Good service It was fast and easy. I got my itinerary very fast.
Awesome.;-)xoxxooxoxoxoxoxoxoxooxoxoxooxoxooxoxooxox
Bien todo bien excelente servicio, agradable me ciento
Good very good I like to fly cheaper Air the best to fly.
Great price and quick and easy reservation process for the flight, hotel and rental car.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


The only additional cost I see you paid $19.95 for seats, other than that everything else was for the flight and service fee. That fee is always optional and can easily be bypassed during the booking process.