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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Indiana
1 review
0 helpful votes
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Reliable good service never had to complain or have a problem with customer service

Date of experience: October 31, 2023
New Jersey
1 review
0 helpful votes
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Great when we need travel always find good places and prices

Date of experience: October 31, 2023
Nevada
1 review
0 helpful votes
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The website is unresponsive
November 7, 2023

The website is unresponsive. This website is unresponsive.

Date of experience: October 30, 2023
Pennsylvania
1 review
0 helpful votes
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Nice agent and helpful
October 31, 2023

Nice agent and helpful
And answered all my questions

Date of experience: October 30, 2023
Florida
1 review
0 helpful votes
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Very good l like cheapoir wen I travel all ways chose this web side i appreciate my regards Jose Azevedo

Date of experience: October 30, 2023
Texas
2 reviews
0 helpful votes
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Excellent Service.reasonable price and easy to book...
October 31, 2023
Updated review

Excellent Service.reasonable price and easy to book on line

Date of experience: October 30, 2023

It does very good company fair /highly recommended...
October 7, 2023
Previous review

It does very good company fair /highly recommended CHEAPOAIR

Date of experience: October 7, 2023
California
1 review
0 helpful votes
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Great prices
October 30, 2023

Great prices. Beat many other sites by $50. I also received my confirmation instantly.

Date of experience: October 30, 2023
Georgia
1 review
0 helpful votes
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Experience was great!
October 30, 2023

Experience was great! I sure hope this flight doesn't get cancelled - 2 years in a row with American and you on one trip and another with American only.

Date of experience: October 30, 2023
Virginia
1 review
0 helpful votes
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I'm not a computer expert, I don't have idea what to do next once I get online. CheapOair makes it easy for me to follow.

Date of experience: October 30, 2023
Tennessee
1 review
0 helpful votes
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Helpful with booking, good communication.,will use again. Easy to use,no kidding I am serious.

Date of experience: October 30, 2023
Hawaii
1 review
0 helpful votes
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Great so far!
October 30, 2023
Updated review

Great so far! I look forward to using them for my future adventures! Thank you for your services!

Date of experience: October 29, 2023

Great!
October 30, 2023
Previous review

Great! Service so far!

Date of experience: October 29, 2023
DO
1 review
0 helpful votes
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Thanks for your excellent service, the experience choosing my flight was very successful. I recommend to use the cheapOair website to book your travel services.

Date of experience: October 29, 2023
Texas
1 review
0 helpful votes
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Es buena la application yo la recomiendo y hecho 2 reserves

Date of experience: October 29, 2023
Maryland
1 review
0 helpful votes
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Good customer service and job got done within 20 minutes

Date of experience: October 29, 2023
California
1 review
0 helpful votes
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Excellent services they provide on line. I will recommend for those who are looking for a cheap prices.

Date of experience: October 29, 2023
Mexico
1 review
0 helpful votes
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Very nice trip I did like that service and good people

Date of experience: October 29, 2023
Massachusetts
3 reviews
0 helpful votes
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First time using CheapOair
October 29, 2023

First time using CheapOair. Easy, efficient online booking

Date of experience: October 29, 2023
Illinois
1 review
0 helpful votes
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Me pareció super buena esta aplicación fue super bien la compra de los tike gracias cheapOair

Date of experience: October 29, 2023
Nevada
1 review
0 helpful votes
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While the price is still ok, my ticket went from 131.00 up to over 200.00 while I was in the process of looking. I still truly appreciate CheapOair. But this particular experience was not as good as my past bookings.

Date of experience: October 28, 2023
Wyoming
1 review
0 helpful votes
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This was the easiest site to navigate! It was easy to book and to understand. I'll definitely use this site again.

Date of experience: October 28, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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