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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good response. Good rates. Customer service is also good. Never have any issues so far.
Great service and easy booking. Love this company! Thank you
It was very Difficult to understand his accent while trying to make the reservation although he was polite and patient
Cheapoair has been a major factor for me finding and booking flights. Thank you for your service and support of your customers
Very good, fast, nice try, nice people's, very good people's.
Cheaper than booking flights from another airline services.
My experience was a little scary but you know what once I get think of it I kind of just maneuvered over it and I did well I think thank you keep a lawyer you guys have the best deals around
The booking was easy and the cost was affordable given the prices of some other websites/agents.
It was a fast and easy experience and I will be using it again for sure
I didn't realize I hadn't completed my seat selection. A prompt would have been good before booking.
Once i selected my flight i just want to pay for it and be done. It takes several minutes to say I don't want to select seats, i don't want to pay for baggage, i don't want to book a hotel, i don't want to rent a car, i don't want to schedule a pick-up...it is ridiculous that i can't just pay and be done. With this process i am more likely to use another provider to find a place that is less of a hassle
Very good and exiting the all time I would be happy to be using it again
It was a good experience, I found a reasonably priced ticket.
Quick and fast I didn't understand the whole process and hoping to find out if this is real and confirmed that I have a ticket for this date
It was all great given the seasons for which prices varied. And the system forced me to say more things and I had already said what I needed to say.
The person was very patient with me and help me good with my request
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members