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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Wonderful experience though a bit of a challenge to made changes
An excellent level of service, simple processing and level of service
The flight was easy to book online and I had quite a few options to choose from
Very satisfied with the service. Customer service was excellent.
Flexible in reservation and airline costs at all time thanks
Yesterday my trip was very nice and enjoyable with cheap air thank you very much.
I've always gotten the best deals with this website, it's the only one I use!
Fast, convenient, safety, security, love cheap pair.com, plus the prices is reasonable
Easy, trusting, safe, confident and the price is reasonable
No comment for your service. It's more that 10 characters what you want. I don' have issue with Cheapoair but with United Airline i was so frustrated. And i never ised this airline again… Thank you..
Just a good service to get flights, cheaply and with an efficient platform
Good and efficient service, had no problem with assistance request of wheelchair
On departure and destination arrival
A little confusing but still working on it.
Just want a straight answer
A little confusing but still working on it
Good price for the day but I am not happy with the flight to HAN airport because it's a domestic airport and my next flight is at NRT international airport.
I only struggled because my bank card had a problem processing the payment.
I struggled because my bank card has a problem
Not clear what number to use to log into the airline to manage the trip.
It was horrible trying to cancel our flight during the Covid outbreak. There was no option to get a refund
Was ok a little bit confusing but figured it out had issues with my computer and used my smart phone instead
Easy to book and was offered a great deal. It makes traveling easier and more affordable
.It was awesome! The cost was very affordable, and it provided a secure slot for my unplanned trip.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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