Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CheapOair

CheapOair

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey stargrey stargrey stargrey stargrey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Peru
1 review
0 helpful votes
Follow Carolyn H.
Unfollow Carolyn H.
Share Review
Report Review

Muy chévere muy amigable la web y rápida también intuitiva

Date of experience: December 21, 2023

Muy chévere Ok
December 21, 2023
Previous review

Muy chévere Ok

Date of experience: December 21, 2023
North Carolina
2 reviews
0 helpful votes
Follow Jennifer X.
Unfollow Jennifer X.
Share Review
Report Review

I don't like how u automatically add a bag price into my flight. I was not going to take a bag but now I have too cause u automatically charged me for it

Date of experience: December 21, 2023
California
1 review
0 helpful votes
Follow Dylan U.
Unfollow Dylan U.
Share Review
Report Review

Excellent service; app very easy to use
December 21, 2023

Excellent service; app very easy to use. Very fast response.

Date of experience: December 20, 2023
Florida
2 reviews
0 helpful votes
Follow Brittany V.
Unfollow Brittany V.
Share Review
Report Review

Easy and fast
December 21, 2023

Easy and fast. The flights are nonstop and helps to assure that I arrive quickly.

Date of experience: December 20, 2023
Georgia
1 review
0 helpful votes
Follow Jenn P.
Unfollow Jenn P.
Share Review
Report Review

A little bit complicated
December 20, 2023

A little bit complicated. Takes time to get used to the system.

Date of experience: December 20, 2023
Georgia
2 reviews
0 helpful votes
Follow Jordan V.
Unfollow Jordan V.
Share Review
Report Review

Been with 10 years
December 20, 2023

Been with 10 years. Always have excellent experience. Thank you

Date of experience: December 20, 2023
Illinois
1 review
0 helpful votes
Follow Andrew X.
Unfollow Andrew X.
Share Review
Report Review

I very happy for your take care and hope you to take care again

Date of experience: December 20, 2023
New Jersey
1 review
0 helpful votes
Follow Gerald I.
Unfollow Gerald I.
Share Review
Report Review

The booking was somewhat straight forward. The first booking didn't go thru because the offered flight was not available. However, a new flight with very similar dates and times was suggested, but unfortunately no upgrade to standard economy was available.

Date of experience: December 20, 2023
Australia
1 review
0 helpful votes
Follow Gregory I.
Unfollow Gregory I.
Share Review
Report Review

Easy to use
December 20, 2023

Easy to use. Competitive prices.
A lot off fllowup emails. Hopefully as easy to contact if thing don't follow the plan.

Date of experience: December 20, 2023
Bahrain
1 review
0 helpful votes
Follow Joseph E.
Unfollow Joseph E.
Share Review
Report Review

Great!
December 20, 2023

Great! Fast! Convenient! We may still explore on utilizing SMS for notification as well.

Date of experience: December 20, 2023
New York
1 review
0 helpful votes
Follow Angela U.
Unfollow Angela U.
Share Review
Report Review

It's been great, I was able to buy a straight flight to visit my family

Date of experience: December 19, 2023
Utah
1 review
0 helpful votes
Follow Ed G.
Unfollow Ed G.
Share Review
Report Review

Easy to scan for flights and found good pricing
December 20, 2023
Updated review

Easy to scan for flights and found good pricing.

Thank you.

Date of experience: December 19, 2023

Thank you
December 15, 2023
Previous review

Thank you.

Date of experience: December 15, 2023
Israel
2 reviews
0 helpful votes
Follow Daniel A.
Unfollow Daniel A.
Share Review
Report Review

MUY BIEN TRABAJAMOS CON CHEAPOAIR CASI 8 ANOS DIFERENTES EXPERIENCIAS
TIENEN LOS MEJORES PRECIOS DEL MERCADO

Date of experience: December 19, 2023
Texas
1 review
0 helpful votes
Follow Sara V.
Unfollow Sara V.
Share Review
Report Review

Ease in booking, wide range of airlines to select on travel schedule and fare

Date of experience: December 19, 2023
Singapore
1 review
0 helpful votes
Follow Emmanuel P.
Unfollow Emmanuel P.
Share Review
Report Review

It's quiet easy and convenient when book the ticket
December 19, 2023
Updated review

It's quiet easy and convenient when book the ticket

Date of experience: December 19, 2023

Great service!
December 17, 2023
Previous review

Great service!

Date of experience: December 16, 2023
New York
1 review
0 helpful votes
Follow Jean H.
Unfollow Jean H.
Share Review
Report Review

Awesome Company!
December 19, 2023

Awesome Company! The booking is always so easy with this company!

Date of experience: December 19, 2023
Texas
1 review
0 helpful votes
Follow Bryan P.
Unfollow Bryan P.
Share Review
Report Review

Easy and great choices to select and no feeling to being committed.

Date of experience: December 19, 2023
Myanmar
1 review
0 helpful votes
Follow Noah T.
Unfollow Noah T.
Share Review
Report Review

I've booked and got the confirmation number and I got the email from CheapOair after two day of booked.My flight ticket is not confirmed on nearly on time.I lost the time.The CheapOair need to send me early which mean I can change my flight and do whatever I want.too bad.

Date of experience: December 19, 2023
California
1 review
0 helpful votes
Follow Kyle K.
Unfollow Kyle K.
Share Review
Report Review

Great services.it is easy and quick to book airtickets.
But not for Car Rentals. I have experienced with car rental to Phoenix airport on Jun 2023. When we arrive there, my booking is canceled and i have to pay expense.

Date of experience: December 19, 2023
Puerto Rico
1 review
0 helpful votes
Follow Bob F.
Unfollow Bob F.
Share Review
Report Review

Excellent to buy cheaper ticket for emergencies
I do not understand why am I am here charge for extra if I Do Not want it
What is my situation with the flight

Date of experience: December 18, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
See all photos