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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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Virginia
1 review
0 helpful votes
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Was really convenient
May 14, 2024

Was really convenient. Easy to follow along. Truly fast service and confirmation.

Date of experience: May 4, 2024
New York
1 review
0 helpful votes
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Great app easy to book and most easy way to book flights or hotels here I always check cheapoair before using any other if I have to best so far thanks.

Date of experience: May 4, 2024
Jamaica
1 review
0 helpful votes
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The prices found here are best much better than the rest of websites that I searched online

Date of experience: May 3, 2024
Florida
1 review
0 helpful votes
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They pay attention to the smallest details and have many programs to choose from before booking

Date of experience: May 3, 2024
Michigan
2 reviews
0 helpful votes
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Very easy, fast transaction, the pricing and details

Date of experience: May 3, 2024
Cote D'ivoire
1 review
0 helpful votes
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Good experience with the customer service agent and very satisfied

Date of experience: May 3, 2024
California
1 review
0 helpful votes
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Very friendly and helpful
May 13, 2024

Very friendly and helpful.
Very paicient and try a lot ways to help clients.
Searching and finding cheapest tickets to save for clients. Exactly do his best for your company and your company nameThank You!

Date of experience: May 3, 2024
New Jersey
1 review
0 helpful votes
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Great it was easy to navigate
May 13, 2024

Great it was easy to navigate
And we will definitely recommend it to others

Date of experience: May 3, 2024
Ohio
2 reviews
0 helpful votes
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Great experience customer service is impeccable. The customer service representative answered all my questions. She sent me my details of my booking to my email. She stayed on the phone with me & went above & beyond.

Date of experience: May 3, 2024
New Mexico
1 review
0 helpful votes
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Great and good flights..
May 13, 2024

Great and good flights. Thanks all is good. I use CheapOair for most of my flights

Date of experience: May 2, 2024
District of Columbia
1 review
0 helpful votes
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Easy booking, good flight selections and fast checkout!

Date of experience: May 2, 2024
Texas
1 review
0 helpful votes
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Muy buena excelente 👌 muy segura si atencin al cliente es muy buena y sus promociones traen mucho beneficios para el viajante

Date of experience: May 1, 2024
New York
1 review
0 helpful votes
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Everything went well!
May 11, 2024

Everything went well! No problems booking at all and great pricing! Thank you!

Date of experience: May 1, 2024
Washington
1 review
0 helpful votes
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Easy user friendly could not understand some parts of the conversation language barrier other than that the service was good

Date of experience: April 30, 2024
Pennsylvania
1 review
0 helpful votes
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Good price!
May 11, 2024

Good price! Easy to navigate. Great way to determine the best time to go on a vacation.

Date of experience: April 30, 2024
Virginia
1 review
0 helpful votes
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Quick and easy booking the flight. I have been using cheap o air for my flight going to the Philippines so far the only thing is that you have to pay for your seat.

Date of experience: April 30, 2024
Oregon
1 review
0 helpful votes
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Got called immediately about changes on our flight out and was very pleased with the results and how clear the information was. Very pleasant to work with and it was very rewarding to work with these people. Backing this film

Date of experience: April 30, 2024
Illinois
1 review
0 helpful votes
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Easy and right price
May 11, 2024

Easy and right price
I selected the travel planning app

Date of experience: April 30, 2024
Pennsylvania
1 review
0 helpful votes
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Love it everything is perfect people are very professional

Date of experience: April 30, 2024
North Carolina
1 review
0 helpful votes
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After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. Is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience.

CheapOair attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2024
CustomerService C. CheapOair Rep
over a year old

This has been resolved.

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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