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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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This is my second booking through CheapOair. My experience has been good thus far.
Experience, so far.
Excellent customer service by Adolph--polite, knowledgeable, efficient and worked hard on my behalf
Lots of upsells. It was a bit frustrating. Also, when I went to book at the established price, the fair increased by about 30 %
Convenient.
Inexpensive, relatively.
Fast and easy.
Easy, quick, convenient. Cheap non stop flight. Frontier airlines
Si, me parece muy bien en la compra de boletos, es accesible
Fast and easy way to book vacations and be assured all details are taken care of.
Amazing price! My first time choosing cheapoair and you guys saved my life! I was able to get back home with an affordable rate! Will be using from now on!
So far all of my interactions with CheapOair have been great. Highly recommend.
It is one of my best booking experiences. They have lots of flight schedules to choose from with very decent prices. Thank you.
Great deal, I checked on line for a one way ticket and was pleased to find one below what I had intended to purchase
Happy so far my booking experience went smoothly and can't complain
Good, pleasant and easy. Able to get it done quickly find exactly what I needed
I found great deals after looking at other travel agencies. I found the perfect deal for my travel needs, including the various options available to select the right trip for me. I am very satisfied with the selections I made and I would definitely continue to use this travel agency for my future travel plans.
That was a great booking experience! Thanks so much for your diligent work.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

