On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Nice response 👍good dealing I like cheapoair services thanks a lots
I had submitted this survey once before, and you have sent it back requesting more of an opinion. Hmmm
Great and easy service! Thank you! Easy to book and plenty of options to choose from.
It was good and they have cheap flight was little worry because first time using them
The website is very user friendly. I will use CheapOair again and recommend them to my friends.
Been comfortable with your service of the company give the customers
So far so good,because of their updates about my travel
Good customer service, affordable yet they'll still offer more flexible options. 👍🏽
Not interesting in posting anything at all but for some reason you insist on a certain number of letters. If you made it optional it would be better. All forcing a reply does is irritate busy people.
Perfect company prizes and they show a lot lower prices to choose
Good Business and reliable, dependable with good online scalability experience
It's easy to navigate the application. It was pleasant
I always fined great prices it gives me a variety of airlines to choose from
I always booked CheapOair. So far I don't have any bad experience.
Love it and best prices, everything is more easy really appreciate your help
Recommendation was perfect and fits my agenda 👌the agent was patient and helpful.
Didn't have an afternoon flight. Denied my travel insurance. Just a mess. No baggage.
Thank you for your feedback. We regret that it was not a satisfactory experience.
Awesome price for my flight and the flight times that I wanted
Because I like to talk with persons not to a machine
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Surveys are an automated process. Our apologies for the inconvenience.