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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great app! It has excellent deals! I highly recommend this app to find the best flights.
Very easy to book on CheapOair. Best offers everything I need to travel. Thank you and keep up the good work!
Informative and very helpful in providing details of flights
Easy travel arrangements.Great for seniors July 6th wedding in Mexico City my nephew
Cheapo air has hidden charges. When you book with them, they add on hundreds of dollars. I will never use this site again and recommend anybody else not to use this site. They are very unprofessional and get very nasty with you when you questioned them about the increase in prices. Very disappointed.
Very quick and easy. Straightforward. Confirmation was quick
So far so good. I will probably get a rent a car in a day or two. The Call back was very good too..
Easy to look up travel plans with great prices! I travel often so cheapoair is a great place to look for reasonable deals!
There was an email with a bogus extra $200 charge, later rescinded, I hope,that wasted a lot of my time.
The booking process was extremely smooth. They had lowest fare prices.
Changed agency fees to up them within checkout. Not nice to do even if the increase was not a large amount
Great so far. The App is easy tu navigate. I didn't have any issues initially. I'm counting on a smooth trip.
It has been an agency that makes it easy to choose the best flight
Easy and I liked all the possibilities! I will definitely use again!
I can see the tickets in email, but trying to use the app loses them.
Appreciate the professional and prompt customer service. The app website was easy to navigate.
Very efficient process, available flights work well with my schedule. Reasonable price for non-stop flights.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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