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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good services and the agents know their job and always available 24/7
Good deals for travels and easy to navigate to search for flights
Excelente, he hecho otros viajes anteriores y todo ha resultado bien solo hoy no me sale en mis viajes, el actual gracias
Professional staff that make the whole process looks quick and easy.
All good, no problems. Easy to use, I liked using the site. Thank you
Easy to use; Website is well organized and easy to read. Allows the user at the end to choose a hotel or car rental service.
Request for simple flight change and cancellation I was on hold for over an hour with no follow up or resolution. I gave agent all details, flight numbers, timeframes, etc. as well as my own timeline of availability.
All was great I had no problem booking or looking for great deals on this site
Your itinerary does NOT match the itinerary shown on Air Canada's website. By a couple of hours. What has happened?
Great booking process. Used it before on my previous travels
Good easygoing fast paced good customer service fast response great
Very helpful love the service now the plans i will see Thank you Christin you was so kind
It was easy to book my flight. The price was more than reasonable.
Fabulosos precioso y atenciones no tiene lo q otras compañías como jetcost q te dicen un precio y salen con otra tarifa al momento q les llames para atrás y ya ahí no te dejan cancelar nada
My booking and itinerary baggage very good and fast service
Great site, eay to to use and had very affordable flights just when i needed them.
Facil y rápido económico de visita y rápido la consecución de las reservas
I have used Cheapoair for the past five years and have never had a problem. Their rates are fair and resonable
Satisfying my expectations for my vacation with whole family…
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members