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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Would like to extend my heartfelt gratitude to CheapOair for the exceptional service provided in booking my flight to Colombia. The process was smooth and hassle-free, and the customer support was outstanding, ensuring all my needs and preferences were met. Your dedication to providing excellent travel experiences is truly commendable. Thank you for making my travel arrangements so easy and efficient. I look forward to using your services again in the future!
Great… I called Cheapoair customer service & they answered all the questions I had. Prompt & courteous!
Good services and fast I am very thankful always keep it up same like
Good to help everyone for travel
Now I need to know why the didn't send me my receipt information
I think I was charged twice for checking the suitcase. It was not cheap in the least.
I like the service have provided, price is great quick and excellent.
Good options and simple to choose needs on your website
Great...
This is a user friendly site with great prices and many options. I booked a flight and hotel together and saved a lot of money.
The agent was extremely helpful in booking my hotel room. In addition, she payed attention to details. Thanks
Excellent and found it very simple to book tickets and no issues with payment
Cheap and a lot of flight choice.easy to book.love it even more
Not easy got my name wrong it's a hard to use your web site not great
Good communication and flexibility.
Excellent experience
WONT LET ME PAY FOR A BAG I want to TAKE ON FLIGHT, it didn't show anywhere that it is included on ticket price
Easy and straight forward directions and prompts. Add-on offers are plainly available.
Thank you for the good work, it was awesome, I'm happy for the the good quality of service
Wonderful application I really enjoyed this application.
So, I get a call right away from some foreign guy who I cant understand. I kept saying, I dont understand you. He was trying to sell me something, I think. He was very annoying.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
If you missed it during the booking process, you now will need to go to the airline website and log into your booking and add it now. Use the airline confirmation code not the Cheapoair one.