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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Cindy N.
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This is the best price I got for this destination. I also like the fact that they hold your reservation for 24 hours without any cancellation fee.

Date of experience: August 12, 2024
Ohio
1 review
0 helpful votes
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One place says we have seats and then I get a text to pick our seats. Do we have them or not. Paper says 2Aand 2 B

Date of experience: August 12, 2024
Hawaii
1 review
0 helpful votes
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Thank u for helping me purchase my ticket for the philippines.

Date of experience: August 12, 2024
Florida
2 reviews
0 helpful votes
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So far so good; hope trip is as easy and fun; not much else to say

Date of experience: August 12, 2024
Massachusetts
1 review
0 helpful votes
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Good overall experience—last minute flight to Portugal available.

Date of experience: August 12, 2024
Florida
1 review
0 helpful votes
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I always find cheap fares and they are the best to find cheap fares

Date of experience: August 12, 2024
Ohio
2 reviews
4 helpful votes
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Very efficient and helpful!
August 22, 2024

Very efficient and helpful!
Friendly snd very knowledgeable!
The first agent did not acknowledged my request for my trip itinerary! Val, the agent that I talk to now was very professional and agreed that he will sent me my booking itinerary printed schedules!

Date of experience: August 12, 2024
South Africa
1 review
0 helpful votes
Follow Sizalobuhle Z.
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Very good service except flight changes are far too expensive. Please relook into this. Can you also consider a user friendly assist service. I have been asking about Transit VISA FOR UK with no answers and if ia need one for this flight with a South African passport

Date of experience: August 12, 2024
Illinois
1 review
0 helpful votes
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The experience was okay
August 22, 2024

The experience was okay. It was convenient and provided sufficient information.

Date of experience: August 12, 2024
New York
1 review
0 helpful votes
Follow Kenneth C.
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Good price, good web sight, good customer service overall a good experience

Date of experience: August 12, 2024
Philippines
1 review
0 helpful votes
Follow Herbert K.
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Pros all the time with the best deals upon request but like they offer seats without extra charges

Date of experience: August 12, 2024
Texas
1 review
0 helpful votes
Follow Roselyn D.
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So far I didn't have any problem finding a good deals in this website thank you CheapOair for providing an excellent service.

Date of experience: August 11, 2024
New York
1 review
0 helpful votes
Follow Queen N.
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They re super awesome from getting flights to keeping you updated on your current flights.

Date of experience: August 11, 2024
Bulgaria
1 review
0 helpful votes
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Excellent
August 21, 2024

Excellent. The cheapest in town. I strongly recommend this.

Date of experience: August 10, 2024
Texas
1 review
0 helpful votes
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I would give you all a 10
August 21, 2024

I would give you all a 10. You all are doing a phenomenal job. Love your attitude.

Date of experience: August 10, 2024
California
1 review
0 helpful votes
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Great booking experience with great prices. Made it easier to book flight.

Date of experience: August 10, 2024
Texas
1 review
0 helpful votes
Follow Rhodora K.
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1st to do this and make it so easy for me lot of options to choose how to pay it

Date of experience: August 10, 2024
Nevada
1 review
0 helpful votes
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I like CheapOair, but for the last 2 trip it was changed to different airline., what I am Not Happy at alll!

Date of experience: August 10, 2024
Jamaica
1 review
0 helpful votes
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I love working with Cheaper Air I love traveling with Caribbean Airlines it's wonderful they give you everything to your to your pockets needs

Date of experience: August 10, 2024
Canada
1 review
0 helpful votes
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QUICK AND SATISFIED CUSTOMER HERE
August 20, 2024

QUICK AND SATISFIED CUSTOMER HERE. I NEVER EXPERIENCED ANY INCONVENIENCE AND TICKET PRICES ARE REASONABLE.

Date of experience: August 10, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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