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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Quick and easy process. Really simplified and provides multiple add-ons in case you want some of those services at a reasonable price.
I call 2 times to make sure I have 2 free checked baggages. I hope I get no surprises while check in. I go on what they said to me.
Made the booking easy. Called customer service and the customer service was very good.
One of the cheapOair reps called me while I was driving and was rude. Told me just put your phone on speaker. Not safe!
Easy booking but not as many choices of airline but overall excellent.
Easy to use and also user friendly and easy to understand also it gives feedback
Was excellent good price and easy to book it was fast easy and a good experience
Le doy gracias a ustedes por este servicio y lo recomiendo al mundo
The communication and notification has been very helpful. The reminding also helps to feel secure that we wont miss our flight. Thank you.
Got to hear from others so tried booking with Cheapoair and got deals on it
Good. It is likely going to be a good experience. I am glad. Take care.
Very nice, I'm happy i always used this site because they will call me on the phone, if there is a problem
Great wonderful thank you so much for the great experience in you and your application
Real easy making my reservation and helping me reserve my hotel room
Good making business with you guys. Continue to do good worked for you ordinary traveling American.
Very good experience. Was able to book the cheap flights. Thank you.
Great service. Very helpful. I would use this service again.
The first time I tried to book a flight, I was caught up with the financing and it cancelled. The second time there was no problems and the flight went through and is booked. Thank you
I can always find dates that are suitable. There is plenty of options of airlines, travel times and duration of flights
Plane tickets is cheap. I think about these 20 years, I bought 6-10 times tickets ( some are one way).
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members