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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I am very satisfied with my first flight that I book here.That is why I am using CheapOair again and If I am satisfied this time I well be using Cheap Oair again and again.
Really good highly recommend! Pricing is very good! Easy app to use and booking is very easy!
Easy, transparent. Great price bundle and flight time. Major airlines at these prices are generally unheard of.
Reasonable prices and professional services. All the flights that were booked had excellent services. Thank you.
Great,cheap and easy to use service. I can find affordable deals at the last minute
So far, so good this year. I haven't needed anyone to assist yet.
You can choose the airlines and schedules easy & fast. I can definitely recommend it to my friends are
Over all, it was relatively easy to book flight. Add-ons should be included in initial booking.
Very prompt and professional service in return flight booking.!
Efficient and reliable. I like the service and I am able to communicate without hassles
I find it easy to book flights. Plus the prices are much lower
When do you mail tickets? Does your middle initial on Real ID need to be spelled out for domestic travel
Very quick and secure service so far,will use it in future and reference to my friends
So far I have not had any issues with nothing. When I've had questions I've always been able to contact someone I mean it's taken a while to get in contact with someone but that's expected every where. Thanks
Easy button for seniors for Wheelchair can be added advantage for seniors
Great, easy to reach out. Thank you so much. Have a great day!
I needed a cheap flight ticket. So quick and easy thank you. Defenetly ill buy from you again.
Great easy to deal with they gave everything you need don't have any problems just forgot to add my discount
Good to booking and traveling safe and for next time
Thats all set
Easy and clear option to select itinerary, customer service is the best!
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

