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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great services. Your staff are efficient and excellent. The online chats are easy to respond and solve customers problems.
Good service and a user friendly web site. Very nice anybody can use it with out any assistance
It was overall a good experience. Check out could have been simplified a bit.
The agents helping with the booking we kind and willing to help.
She understood what I was asking she took her time and was very patient
I have always had a good experience with bookings and flights through this website. I have never had an issue.
Find this app user friendly...not bad for a first timer to use.
Easy to book and customer friendly as always. Thank you very much.
Site was easy to navigate and complete
Choices were clear and concise
Agent very helpful in confirming my reservation. Thank you for great job.
Really good easy to understand and Great features and many options
I enjoyed it all the directions where clear but for the seats are really expensive I don't think one should pay for flights and still pay for seats
Great service I will be back. Ease of transaction which makes it so much easier
So far quick and easy. Took no time at all to book flight. Took more time to fill out survey!
I have never had a problem and have been pleased with the ease of booking.
Just normal confusion for first time using a site but no issues
Best quality and easy to book.
Wey simple and reliable prices
So far so good so far so good
So far so good so far so good
So far so good
You take my booking and money and then have no seats available to select. I dont like this. I want my seats able to book right now. I want a call back now and select my seats*******664
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Contact the customer service office for assistance with the seating. 1-646-738-4820 or go onto Silver airways you can see the seat map and select from there.