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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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New Hampshire
1 review
0 helpful votes
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Easier than dealing directly with Airlines which saves me time and money with useful advice.

Date of experience: August 23, 2024
Illinois
1 review
0 helpful votes
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I feel that charging for notifications on flight Information is ridiculous. That should be provided just like the airlines do. After paying over $700.for a.ticket, I am truly disappointed in cheapoair.

Date of experience: August 23, 2024
Texas
1 review
0 helpful votes
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Everything seems great, even with the car rental at great prices

Date of experience: August 23, 2024
California
1 review
0 helpful votes
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I am just kidding about I was worried I would have to sell a kidney to visit my kids! I liked the interface I was confuse by the offer of a different date but I figured out at the end and if it meeans saving, well it was a nice way to do it at the end I saved 100+ and to fly 24 hours later.

Date of experience: August 22, 2024
Australia
1 review
0 helpful votes
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Easy to book, lots of choice, but my credit card showed multiple pending transactions from your organisation for similar amounts to that of my original purchase. Were they necessary? Because they caused a great amount of stress and worry that I had been scammed.

Date of experience: August 22, 2024
Illinois
1 review
0 helpful votes
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They are the best brand everytime for what they do with their people and they take care of them all the time.

Date of experience: August 22, 2024
California
2 reviews
0 helpful votes
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I feel very comfortable to search and book though cheapair.com.

Date of experience: August 22, 2024
Liberia
1 review
0 helpful votes
Follow Barkolleh P.
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Thanks for always providing great service. That's why I continue to be a loyal customer.

Date of experience: August 22, 2024
South Carolina
1 review
0 helpful votes
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Excellent services
September 1, 2024

Excellent services. Very patient on customers. Price is good.

Date of experience: August 22, 2024
Michigan
1 review
0 helpful votes
Follow Chhata R.
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I am fan of Cheapoair, It take no time review choose and make my reservation. I always book my flights with Cheapoair be it domestic or international.
Thankyou Cheapoair

Date of experience: August 22, 2024
Costa Rica
1 review
0 helpful votes
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Greatgreatgreatgreatgreatgreatgreatgreatgreatgreat

Date of experience: August 22, 2024
Florida
1 review
0 helpful votes
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Easy and understandable to navigate
September 1, 2024

Easy and understandable to navigate. Would recommend to others.

Date of experience: August 22, 2024
TZ
1 review
0 helpful votes
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******* and good and excellent no one like this travel seat I agree

Date of experience: August 22, 2024
Oregon
1 review
0 helpful votes
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We had a death in the family and would have liked to reschedule. Unfortunately we would have lost all of our money. Not happy

Date of experience: August 22, 2024
Canada
1 review
0 helpful votes
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Fairly easy to book online price is reasonable easy access to website

Date of experience: August 22, 2024
North Carolina
1 review
0 helpful votes
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Easy and convenient and the search was easy and I enjoy bests

Date of experience: August 22, 2024
California
1 review
0 helpful votes
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Experience was Good, Experience was Good, Experience was Good, Experience was Good, Experience was Good, Experience was Good, Experience was Good,

Date of experience: August 22, 2024
Canada
1 review
0 helpful votes
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Excellent on online services delivery 24/7 and reliability on the date of travel choose.

Date of experience: August 22, 2024
Alabama
1 review
0 helpful votes
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Easy and accurate
September 1, 2024

Easy and accurate. Always delivering the service and pricing to your budget.

Date of experience: August 22, 2024
Michigan
1 review
0 helpful votes
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Easy to book and customer service was very helpful when I needed it.

Date of experience: August 22, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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