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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was good. The price seemed to be changing a lot on other sites, so I found cheapOair to have friendly face with phone number to call just in case and I wanted to book before the price went up anymore.
The price changed too much too fast
The site and web app are both very easy to use. Good rates offered, quick processing of bookings.
Your company continues to rip me off because I put my date of departure on the itinerary and you automatically change the date in front of me so fast then I pay and see the date has been changed. I then have to cancel and rebook the flight which ends up costing me more money. This is the last time I will deal with CheapOair because to did this to me the last time I booked a flight. You steal money from people. I will give you the worst review ever.
Very good deals. Offers great options. Thanks for helping me with my travels.
Like it a lot! Thank you for having this service. I look forward to more
The website is user friendly. Shows all information what i need
Easy and accessible. I can always make the booking in the comfort of my home or office and get confirmation there and then.
Very easy, better than dealing with the airline. Fast, simple, perfect.
I am happy that i was able to try the service of your website. It was so helpful in booking the cheapest flight there is. THANKS FOR ASSISTING US QUICKLY!
Delighted and prompt service on my flight search. They're ready to accommodate their clientele
I have no opinion at all, just booking a ticket. Thank you and have a nice day
Not very good got charged over $100 dollars more than quoted had to cancel my card because they kept taking money out.
You do realize that you were charged in USD and not AUD? Your bank may have taken out a foreign transaction fee but after reviewing your booking Cheapoair did not take any additional $100.00 from your account. You bought the plane ticket at $266.90 USD our service fee was $16.09 which was included in the final cost, and you bought trip insurance for $15.95 add all 3 together and the agreed upon price we see that was on the screen was $298.94. We also don't see that you called our office to discuss the charges with an agent.
I have not booked through CheapOair but seems quite easy So far
Very easy and convenient like the service. It is convenient for all passengers.
Good experience and excellent customer with experience staff
I celebrate your company for meeting my expectations and commitments for this trip and for rising to the occasion... great job
Great! It was seamless and relatively fast. Maybe add more destinations
It is easy,n very cheap n good deals, very good experience,no stress
I like that when there is a flight transfer they call me to clarify all the details
Bien solo lo he usado 2 veces y me ha funcionado la anteriores
No problem with booking flights. Flawless experience with using this service.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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Thank you for your feedback. It sounds as though you may have selected an "alternate date" that was offered on the website because it was cheaper and didn't notice it when you selected the flight, so when you called to correct it, the date you actually wanted was more expensive so you have to pay the applicable difference in airfare. Our apologies for the frustration.