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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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Missouri
1 review
0 helpful votes
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My experience is good
September 9, 2024

My experience is good. The ease of booking is great. I've called to check something and the person who answered is very knowledegable

Date of experience: August 29, 2024
AE
1 review
0 helpful votes
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Good service and product
September 9, 2024

Good service and product. Easy and convenient highly recommended app

Date of experience: August 29, 2024
MH
1 review
0 helpful votes
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Nice
September 9, 2024

Nice experience on the first flight, looking forward to this flight

Date of experience: August 29, 2024
New Jersey
1 review
0 helpful votes
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Good
September 8, 2024

For the package is much better to travel with the organization I currently work for.

Date of experience: August 29, 2024
Iowa
1 review
0 helpful votes
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Always works great
September 8, 2024

Need a cheap flight always there for me and my family in the US

Date of experience: August 29, 2024
New York
1 review
0 helpful votes
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Great
September 8, 2024

The process was great. Simple and to the point booking experience. Looking forward to future booking. Great

Date of experience: August 29, 2024
Mexico
1 review
0 helpful votes
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Using CheapOair
September 8, 2024

Talked for over an hour with Customer Service. I want to check a bag and now have to call Aeromexico to do that. Very confusing. My Customer Service Agent in India was very nice.

Date of experience: August 29, 2024
New Jersey
1 review
0 helpful votes
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Easy
September 8, 2024

Fast and easy to book a flight
I was traveling frequently whit this app

Date of experience: August 29, 2024
Washington
1 review
0 helpful votes
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Passed the first time
September 8, 2024

The experience was good. Maybe to many upsells at the end and took a while to confirm once I put my card, but completed sucessfully.

Date of experience: August 29, 2024
Cayman Islands
1 review
0 helpful votes
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Good Prices
September 8, 2024

Good customer service and good prices for the flights thanks

Date of experience: August 29, 2024
North Carolina
1 review
0 helpful votes
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Recommended
September 8, 2024

Convenient and fair prices. I recommend this site for budget friendly and easy booking.

Date of experience: August 29, 2024
Florida
1 review
0 helpful votes
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It is ok
September 8, 2024

Great times
On my computer love it vacation time is here again

Date of experience: August 29, 2024
California
1 review
0 helpful votes
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Carry on
September 8, 2024

I checked for no xtra baggage do you have to pay carry on please let me know

Date of experience: August 29, 2024
California
1 review
0 helpful votes
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Fast and easy
September 8, 2024

Quick and easy. Always nice to use cheapoair. The staff is friendly and helpful

Date of experience: August 29, 2024
New York
1 review
0 helpful votes
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Easy to use this servuce
September 8, 2024

I am satisfied today to book my international flight. Thank you very much

Date of experience: August 29, 2024
Maryland
1 review
0 helpful votes
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Prices are reasonable
September 8, 2024

Prices are reasonable. I did find it challenging to sort through dates and times that were outside of my personal request.

Date of experience: August 29, 2024
Texas
1 review
0 helpful votes
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Cheapoair is pretty good for booking the airplane tickets and easy to work with the page good good good gooooooood

Date of experience: August 29, 2024
Tennessee
1 review
0 helpful votes
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Too noisy in the background so made it very hard to determine when I was talking to my agent or hearing someone else in the background

Date of experience: August 29, 2024
North Carolina
1 review
0 helpful votes
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Cheap o air helps me a lot of booking i love it! I would recommend cheap o air

Date of experience: August 29, 2024
Missouri
1 review
0 helpful votes
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I have zero complaints
September 8, 2024

I have zero complaints. It' has all been good, thank you...

Date of experience: August 29, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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