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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Es muy buena,se las recomiendo a todos.Bendiciones.gracias por todo
The Flights are bare bones but they are a cheap option. Anything extra, even selecting your seat, you have to pay for.
Excellent service at a fair price.individual was pleasant,informed and a good listener.She should be commended for her fine work.
We can choose what we want for the flights on our journey. I like it.
I have used CheapOair for several trips now. I have learned overtime that there will be no changes after 24 hours and that it is advisable to have travel insurance if something untoward should happen to prevent my trip from going forth as planned. That being said, I always get the best Prices for travel at this site, so I mow use them consistently.
Great service, and I like your customer friendly approach.
My flight was smooth easy check in I'll buy again. Thanks for the travel assistance.
The whole experience was just overwhelming at times! But it all worked out at the end! Thanks!
Currently suffering to change the travelling schedule 08 sept dept and return 19 sept
Good hoping the waiting hour is less.it is to long flight and still lay over is is too long to wait
The instructions were clear, I had no problem getting to my destination. It was awesome.
The information was readily available and accessible, I feel comfortable with the service so far.
I been with your company for decades. I recently something happened with your refund policy it just got real slower or delayed. It's a hassle.
Was a great experience, everything was straight forward and easy to follow
Very useful for purpose of trip and easy menu to follow and confirm choices
Reasonable rates, convenient booking on line.Will be using your services again in the future.
I have booked this flight 2 weeks ago, had a confirmation on this site but never got an email. Today when looking for the resvation it had vanished. $100 more today.
I have not had any problems with prior purchases. Repeat and rinse
Did not see seat selections. Not made aware of need to apply for a VISA. I thought my reservation was complete. I have more planning to do.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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