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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Love to see the rate differences. Love seeing the first class prices!
Very good good deals and multi destination for me I'm not good with technology
So far a little complicated did not have time to put in all required information.
I try to book with Chap O every trip, it's got good prices and flying times.
Excellent service, I always use CheapO, good prices and flexible flights.
The prices need to be clear. There are so many add ons. What is included and what is not? Hard to know
Was surprisingly easy to get a ticker for my wife at a fair price.
Excellent service! Nice. চমতকার । my choice! My love CheapOair.
Great service good prices always use this service. I have put more than enough characters in this space. So please allow me to submit
Very user friendly with many travel options. Traveler information pre-populated.
My children and grandchildren live in Southern California so I always try to fly down from Oregon at least once to twice a year to see them. Cheapoair makes it affordable to be able to do that. I have been using CheapOair for over 20+ years and will continue to use for another 20+ more.
I would Highly recommend this booking site for all travel needs
I had already booked a ticket for August 7-14,2024. An emergency came up in Minneapolis. I had to cancel my trip, even though I wanted to reschedule I did not get a refund or credit. I was told "Oh, that money is gone" I would think twice about booking CheapO next trip.
I have many experience with more good than issues but they are always resolve
Not charge correctly its say total price include fee but agent charge separate fee
Great service and good price, it is a wonderful price always! And available calling anytime!
Happy with this Airline and always have been. Thank you for your service
I AM A FREQUENT USER OF CHEAP O AIR
YOU MAY PLAN SOME PRIVILEGES TO FREQUENT USERS FOR BETTER AMENDMENT CHARGES
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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