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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Love to see the rate differences
September 9, 2024

Love to see the rate differences. Love seeing the first class prices!

Date of experience: August 30, 2024
Mexico
1 review
0 helpful votes
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Easy for me
September 9, 2024

Very good good deals and multi destination for me I'm not good with technology

Date of experience: August 30, 2024
Texas
1 review
0 helpful votes
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So far a little complicated did not have time to put in all required information.

Date of experience: August 30, 2024
Louisiana
1 review
0 helpful votes
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Good service
September 9, 2024
Updated review

I try to book with Chap O every trip, it's got good prices and flying times.

Date of experience: August 30, 2024

Good booking
August 22, 2024
Previous review

Excellent service, I always use CheapO, good prices and flexible flights.

Date of experience: August 12, 2024
New York
1 review
0 helpful votes
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Too many po ups and prices
September 9, 2024

The prices need to be clear. There are so many add ons. What is included and what is not? Hard to know

Date of experience: August 30, 2024
Minnesota
1 review
0 helpful votes
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Quick and easy
September 9, 2024

Was surprisingly easy to get a ticker for my wife at a fair price.

Date of experience: August 30, 2024
New York
2 reviews
0 helpful votes
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It was quick reservation!
September 9, 2024

Excellent service! Nice. চমতকার । my choice! My love CheapOair.

Date of experience: August 30, 2024
Florida
1 review
0 helpful votes
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Great service
September 9, 2024

Great service good prices always use this service. I have put more than enough characters in this space. So please allow me to submit

Date of experience: August 30, 2024
Georgia
1 review
0 helpful votes
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Easy Booking
September 9, 2024

Very user friendly with many travel options. Traveler information pre-populated.

Date of experience: August 30, 2024
Oregon
1 review
0 helpful votes
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Best Rates
September 9, 2024

My children and grandchildren live in Southern California so I always try to fly down from Oregon at least once to twice a year to see them. Cheapoair makes it affordable to be able to do that. I have been using CheapOair for over 20+ years and will continue to use for another 20+ more.

Date of experience: August 30, 2024
North Carolina
1 review
0 helpful votes
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Easy findings and checkout
September 9, 2024

I would Highly recommend this booking site for all travel needs

Date of experience: August 30, 2024
Minnesota
2 reviews
0 helpful votes
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I had already booked a ticket for August 7-14,2024. An emergency came up in Minneapolis. I had to cancel my trip, even though I wanted to reschedule I did not get a refund or credit. I was told "Oh, that money is gone" I would think twice about booking CheapO next trip.

Date of experience: August 30, 2024
New York
1 review
0 helpful votes
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EXCELENTE
September 9, 2024

MUY BUEN SERVICIO
RAPIDO
SEGURO Y BUENOS PRECIOS A LA HORA DE ELEGIR

Date of experience: August 30, 2024
Nevada
1 review
0 helpful votes
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Ok
September 9, 2024

Yes no. Wo. Koennnjj. Ennnjdjnenejdiididiekwmmenndnchcusj

Date of experience: August 30, 2024
Liberia
1 review
0 helpful votes
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Great service
September 9, 2024

I have many experience with more good than issues but they are always resolve

Date of experience: August 30, 2024
Texas
1 review
0 helpful votes
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Great
September 9, 2024

The best flight around always available when needed great customer service

Date of experience: August 30, 2024
Ohio
1 review
0 helpful votes
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Over all some time your agent scam
September 9, 2024

Not charge correctly its say total price include fee but agent charge separate fee

Date of experience: August 30, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. The total amount you were charged should be the amount you authorized. If you were charged more than that, please contact our representatives so they can look into your concerns.

Florida
3 reviews
0 helpful votes
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Great service and good price, it is a wonderful price always! And available calling anytime!

Date of experience: August 30, 2024
Pennsylvania
1 review
0 helpful votes
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Very assurance
September 9, 2024

Happy with this Airline and always have been. Thank you for your service

Date of experience: August 30, 2024
Kuwait
1 review
0 helpful votes
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I AM A FREQUENT USER OF CHEAP O AIR
YOU MAY PLAN SOME PRIVILEGES TO FREQUENT USERS FOR BETTER AMENDMENT CHARGES

Date of experience: August 30, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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