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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I have scheduled my flight before, but what I love most of, I received updates regularly as things change.
The booking agent was very helpful and answered all of our questions.
Great service, efficient and patient. Solved the issue for me
My experience is good for now and i hope everything goes well throughout my travel days.
I received an email stating the schedule has been changed to 15:14. It gave me several options w/o charge. I select through ATL, which arrives before 10 am to PBI. But it said you agreed on changes to PBI at 15:14. Why cheat me? The same story happens several times when the airline schedule changes.
Awesome follow up, the support team is very helpful. I can reach a live person every time I call.
Fast, good service,I really like this website. Recommend this place to buy Air ticket
Have had no problems When we travel to the philippines and back very good service
Easy and perfect booking at the tip of your finger!
A lot of choices and competitive prices!
Flights! Great service thanks! Thank you! I'm so glad i found you
I wouldn't change a thing at this time. Have always had excellent service and information when I needed it and being a lady of 70 years young that's important to me.
Travel was cancelled by the company.
I booked with another company.
Cheap air rebooked without telling me or contacting me after a complaint was filed.
Even tho I already booked elsewhere now I'm stuck with TWO tickets. After they're used I'll never use this service again.
We do see that you booked this on Aug. 11 and tickets were issued and email confirmation sent with the ticket numbers, you opened it on Aug.11 there was never any text or email sent to you from us stating the flights were cancelled, you called us on Aug. 13 and we also advised this. You should never book another reservation with someone else without first calling to see what was going on with the original reservation. Unfortunately your booking with us was non refundable you could have called the other company and cancelled with them.
Fast timing and good experience recommend to all of the people
Great trip extra plane pls finish booking the flight thanks
Good price for emergency, quality payment options on time travel
Great service, so far...made my experience a pleasure to do on line
Online booking is reliable, but the product is less desirable. Yet, it meets the trip's price range.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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