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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Really easy to book and the best prices! The site is very intuitive and easy to use and get what you want. Great thing!
Difficult to understand please don't ask me to do this again
Great experience VIA ON LINE RESERVATION.THANK YOU.I GOT MY BOARDING PASS VIA AMERICAN AIRLINE NOW. THANK YOU
Easy to navigate and offers many options from different airlines.
Hassle free, easy booking flights and car rentals. Will use again.!
Very good and easy and very helpful and ready to assist any needed time
Fue rápido en seleccionar un vuelo y el costo del mismo está muy bien y la disponibilidad también
Pretty simple and straight forward to find flights and make arrangements,
No tan buenopero no hay mas occiones aveses dicen un precio y despues otro mas alto
Extremely satisfied,the payment section was simple and direct. Overall,I think I had a wonderful experience using Cheap0air
Good service and attention to detail and attention to detail and attention to detail
Have use cheapOair for many years when looking for flights, hotels & cars
I don't have any bad experience when shopping for a ticket to book. It's a good website. Good services, good prices. Thank you!
So far…so good :) easy to use and appreciated. Located a flight fast and affordable
Easy to get the good choice at the good time and at the good price
Excellente atencion a la hora de tener un problema en los boletos
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


Thank you for your feedback. People all over the world are able to go onto their computers and phones and look for the same limited seats on any given flight. It can be easy to see how fares and even flights can sell out at any time. That is why it is a standard in the airline industry, no matter if you purchase tickets through the airline, an online website or a local travel agency, fares are never guaranteed until the ticket is issued. We regret any inconvenience or frustration.