Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CheapOair

CheapOair

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey stargrey stargrey stargrey stargrey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Valerie E.
Unfollow Valerie E.
Share Review
Report Review

Easy booking
September 14, 2024

Really easy to book and the best prices! The site is very intuitive and easy to use and get what you want. Great thing!

Date of experience: September 4, 2024
Nebraska
1 review
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Share Review
Report Review

Daniel
September 14, 2024

Very good so far, very helpful, good patient with clients.
Need to use a better phone system.

Date of experience: September 4, 2024
North Carolina
1 review
0 helpful votes
Follow Jeffrey B.
Unfollow Jeffrey B.
Share Review
Report Review

Difficult to understand please don't ask me to do this again

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
Follow Fadia F.
Unfollow Fadia F.
Share Review
Report Review

Great experience VIA ON LINE RESERVATION.THANK YOU.I GOT MY BOARDING PASS VIA AMERICAN AIRLINE NOW. THANK YOU

Date of experience: September 4, 2024
Colombia
1 review
0 helpful votes
Follow Fernando E.
Unfollow Fernando E.
Share Review
Report Review

Excellent!
September 14, 2024

Easy to navigate and offers many options from different airlines.

Date of experience: September 4, 2024
Pennsylvania
1 review
0 helpful votes
Follow Milton V.
Unfollow Milton V.
Share Review
Report Review

Hassle free
September 14, 2024

Hassle free, easy booking flights and car rentals. Will use again.!

Date of experience: September 4, 2024
Pennsylvania
1 review
0 helpful votes
Follow Jesse R.
Unfollow Jesse R.
Share Review
Report Review

Good
September 14, 2024

Good customer service and low prices. Best experience and very easy.

Date of experience: September 4, 2024
Mozambique
1 review
0 helpful votes
Follow Nabil D.
Unfollow Nabil D.
Share Review
Report Review

Very good and easy and very helpful and ready to assist any needed time

Date of experience: September 4, 2024
Ecuador
1 review
0 helpful votes
Follow Teofilo D.
Unfollow Teofilo D.
Share Review
Report Review

Fue rápido en seleccionar un vuelo y el costo del mismo está muy bien y la disponibilidad también

Date of experience: September 4, 2024
Kansas
1 review
0 helpful votes
Follow Cristina U.
Unfollow Cristina U.
Share Review
Report Review

The process was all in order.
September 14, 2024

Pretty simple and straight forward to find flights and make arrangements,

Date of experience: September 4, 2024
Texas
1 review
0 helpful votes
Follow Jorge V.
Unfollow Jorge V.
Share Review
Report Review

No tan buenopero no hay mas occiones aveses dicen un precio y despues otro mas alto

Date of experience: September 4, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. People all over the world are able to go onto their computers and phones and look for the same limited seats on any given flight. It can be easy to see how fares and even flights can sell out at any time. That is why it is a standard in the airline industry, no matter if you purchase tickets through the airline, an online website or a local travel agency, fares are never guaranteed until the ticket is issued. We regret any inconvenience or frustration.

Florida
2 reviews
0 helpful votes
Follow Maria T.
Unfollow Maria T.
Share Review
Report Review

Good price
September 14, 2024

Good price. Airplane tickets and cat rental is our first time.

Date of experience: September 4, 2024
Ohio
1 review
0 helpful votes
Follow Mingyu V.
Unfollow Mingyu V.
Share Review
Report Review

Payment decline
September 14, 2024

Every time I book on this website payment is declined first time

Date of experience: September 4, 2024
Georgia
1 review
0 helpful votes
Follow Joy X.
Unfollow Joy X.
Share Review
Report Review

Extremely satisfied,the payment section was simple and direct. Overall,I think I had a wonderful experience using Cheap0air

Date of experience: September 4, 2024
Tennessee
1 review
0 helpful votes
Follow Elham I.
Unfollow Elham I.
Share Review
Report Review

Good service
September 14, 2024

Good service and attention to detail and attention to detail and attention to detail

Date of experience: September 4, 2024
Nevada
2 reviews
0 helpful votes
Follow Justin G.
Unfollow Justin G.
Share Review
Report Review

Have use cheapOair for many years when looking for flights, hotels & cars

Date of experience: September 3, 2024
Washington
1 review
0 helpful votes
Follow Medellin V.
Unfollow Medellin V.
Share Review
Report Review

I don't have any bad experience when shopping for a ticket to book. It's a good website. Good services, good prices. Thank you!

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
Follow Erin Y.
Unfollow Erin Y.
Share Review
Report Review

Quick straightforward
September 14, 2024

So far…so good :) easy to use and appreciated. Located a flight fast and affordable

Date of experience: September 3, 2024
Cambodia
1 review
0 helpful votes
Follow Manon H.
Unfollow Manon H.
Share Review
Report Review

Easy to get the good choice at the good time and at the good price

Date of experience: September 3, 2024
Pennsylvania
1 review
0 helpful votes
Follow Micheell Q.
Unfollow Micheell Q.
Share Review
Report Review

Excellente atencion a la hora de tener un problema en los boletos

Date of experience: September 3, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
See all photos