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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Very easy and straightforward. And cheaper airline tickets.
Slow to come out online. It says initiallt that my reservation was cancelled. Then I checked the email the 4th time and it came out.
Fairly easy to navigate, very pleased to find flights i was looking for liked affordability
I always shared my experience with your company and invited my friends to use this website.
I booked a trip to nj and when I got to the airport they said there was no reservation with my name and had to buy another one. I was even getting my itinerary and everything
The website was easy to navigate and the price for the flight was also reasonable. The upselling offers were a bit overwhelming.
I have never had any problems using cheapoair in the past. I am a repeated client.
Fast and Easy. Don't travel vary often so this was nice...
Great the customer service representative was very helpful
Don't have a comment about products and services at this time
Very Professional and well trained operators. I highly recommend CheapO Air anytime to my friends and family.
Thanks.
The site gave me many choices in outbound and return flights to fit my specific needs.
Good booking time and saved money for me and my family thanks cheapair
Las recomendaciones para mis vuelos anteriores han sido excelentes!
Atte. Aracely Guerra!
Previous experience was good. There were no issues, hopefully it will continue that way.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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