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CheapOair

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Spirit
September 15, 2024

Muy amables y todo rapido me gusta esta aplicación y al llamar son eficases

Date of experience: September 4, 2024
California
1 review
0 helpful votes
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Very easy and straightforward
September 15, 2024

Very easy and straightforward. And cheaper airline tickets.

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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Good
September 14, 2024

Good good good good good good good good good good good good good good

Date of experience: September 4, 2024
New Jersey
1 review
0 helpful votes
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Slow online
September 14, 2024

Slow to come out online. It says initiallt that my reservation was cancelled. Then I checked the email the 4th time and it came out.

Date of experience: September 4, 2024
Colorado
1 review
0 helpful votes
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Fairly easy to navigate, very pleased to find flights i was looking for liked affordability

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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Effective
September 14, 2024

Booking cheapoair website is very Effective and efficient

Date of experience: September 4, 2024
Nevada
1 review
0 helpful votes
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I always shared my experience with your company and invited my friends to use this website.

Date of experience: September 4, 2024
New York
1 review
0 helpful votes
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I booked a trip to nj and when I got to the airport they said there was no reservation with my name and had to buy another one. I was even getting my itinerary and everything

Date of experience: September 4, 2024
Colorado
1 review
0 helpful votes
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The website was easy to navigate and the price for the flight was also reasonable. The upselling offers were a bit overwhelming.

Date of experience: September 4, 2024
New York
1 review
0 helpful votes
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I have never had any problems using cheapoair in the past. I am a repeated client.

Date of experience: September 4, 2024
Maryland
1 review
0 helpful votes
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Good
September 14, 2024

Very good and nice conversation and good service and good prices

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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Easy
September 14, 2024

Fast and Easy. Don't travel vary often so this was nice...

Date of experience: September 4, 2024
New Jersey
1 review
0 helpful votes
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Great the customer service representative was very helpful

Date of experience: September 4, 2024
New York
1 review
0 helpful votes
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Don't have a comment about products and services at this time

CheapOair attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. We show that this has been resolved. We regret your experience was not satisfactory.

Peru
1 review
0 helpful votes
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Very Professional and well trained operators. I highly recommend CheapO Air anytime to my friends and family.
Thanks.

Date of experience: September 4, 2024
Ohio
1 review
0 helpful votes
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Great
September 14, 2024

Fast and easy experience. Ticket was affordable. Definitely recommend.

Date of experience: September 4, 2024
Arizona
1 review
0 helpful votes
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The site gave me many choices in outbound and return flights to fit my specific needs.

Date of experience: September 4, 2024
Indiana
1 review
0 helpful votes
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Good booking time and saved money for me and my family thanks cheapair

Date of experience: September 4, 2024
Wisconsin
1 review
0 helpful votes
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Excelentes
September 14, 2024

Las recomendaciones para mis vuelos anteriores han sido excelentes!
Atte. Aracely Guerra!

Date of experience: September 4, 2024
Georgia
1 review
0 helpful votes
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Good
September 14, 2024

Previous experience was good. There were no issues, hopefully it will continue that way.

Date of experience: September 4, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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