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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Super coo, Very friendly staff and Quality customer service
Fantastic and great deal and the services are good also. I will keep recommending this deal to other my family members and friends
I have been this booking agent for long time. The booking site is easy to use and very user-friendly. Airfare offers good price.
Great flights at discounted prices that fit my budget. When I tried going to Delta, they wanted twice what I paid for at Cheapoair and it's non stop.
Offers cheap ticket and Great online service. I will use this online booking again.
The price was a deal and the experience was pleasant and seamless. Many thanks for your great service!
Blessings. For good service. Excellent. Great. Wonderful.
It was a quick and nice finding a schedule and got my ticket right away
So far so good, this is my first time to book at CheapOair and I'm satisfied thanks
Very professional experienced representative - very helpful
Experience was very good, easy and user friendly. Site was easy to go through all of the steps.
Great love the cost of the flights it was quick and easy and very convenient even my wife was able to make it
As per my classmate's guidance, I book the ticket thru CheapOair service. This is the first time but I am happy with your service. It's fast, safe and convenience! I will use your service for my future trips.
Na don't have anything to add here. Just want to send something
I have covid but you wont refund my $
So youre forcing me to go on a plane with covid and it will be spread all over now. Thanks alot!
Nice and easy booking, and we have bought the ticket in a very good price.
Just trying to figure out Spirit Airlines pricing structure gives me a headache
Fine. Can't remember any problems with cheapoair. But my memory is not that good. 🙄
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


Thank you for your feedback. As an agency we must abide by the rules set by the airline. We have reached out to this reviewer regarding their concern.