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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I have enjoyed the way you are available to help me with my travel schedule.
Found the cheapest flight and easy to navigate. Customer service was very helpful
Economic price and convenient transit airports and time. Only issue is recent Air Canada pilot issues.
Best regards,
Md Abdul Adud Shikder
The best of the best all the time, all you products is wonderful
I don't know why I am not allow to full deduct of my point. I book flights frequently from cheapoair
Excelente atención, explicativa y muy confiable el servicio
I have used several other travel sites but, by far, prefer Cheap O Air. They have been able to get me booked on international flights when other airline carriers were unable to. If I could give them 10 stars, I would.
A price was displayed I tried booking it changed three times this occurred too many hidden agendas after booking
Support was very helpful and quick to respond in a timely manner
I have experience before five years ago and it was good and Fair.
All in all a great app... easy and secure to book.
Most of my travel is via your app...
Easy Peasy booking no guessing and easy checkout. I will use Cheap O air again soon!
Very good and good service because airlines provide always peace full
Works like a charm! Excellent website with straight forward directions. I finished the booking with confidence that everything worked the way it was supposed to!
So far its been very good. I only wish that if i want to check in and get boarding pass I did not have to pay for it to get it early.
Fantastic service never dissatisfied and will shop with cheat o air for as long as possible
Extremely nice job you guys do for us I like the app and your experience
They told me that my flight was at 6 am. I booked 10am. I am pretty mad that it says that missed my flight
(Excellent),would not change a thing and the customer's representers from the cheapoair agent, are very nice and understanding
They take the time to make sure that you understand everything.
Cost to damn much to pick sets scam alert **************
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


Many airlines charge for seat assignments and depending on where you sit can cost more. You can always decline the seats and wait and get them from the airline day of departure, they are free.