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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Barbados
1 review
0 helpful votes
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American
September 15, 2024

I have enjoyed the way you are available to help me with my travel schedule.

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
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Easy to use
September 15, 2024

Found the cheapest flight and easy to navigate. Customer service was very helpful

Date of experience: September 5, 2024
Bangladesh
1 review
0 helpful votes
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Economic price and convenient transit airports and time. Only issue is recent Air Canada pilot issues.
Best regards,
Md Abdul Adud Shikder

Date of experience: September 5, 2024
Florida
1 review
0 helpful votes
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Always the best
September 15, 2024

The best of the best all the time, all you products is wonderful

Date of experience: September 5, 2024
New Jersey
1 review
0 helpful votes
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Better deal than others
September 15, 2024

I don't know why I am not allow to full deduct of my point. I book flights frequently from cheapoair

Date of experience: September 5, 2024
Utah
1 review
0 helpful votes
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Excelente atención, explicativa y muy confiable el servicio

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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Why Use Any Other Travel Site
September 15, 2024

I have used several other travel sites but, by far, prefer Cheap O Air. They have been able to get me booked on international flights when other airline carriers were unable to. If I could give them 10 stars, I would.

Date of experience: September 5, 2024
TT
1 review
0 helpful votes
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A price was displayed I tried booking it changed three times this occurred too many hidden agendas after booking

Date of experience: September 5, 2024
Canada
1 review
0 helpful votes
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Support was very helpful and quick to respond in a...
September 15, 2024
Updated review

Support was very helpful and quick to respond in a timely manner

Date of experience: September 5, 2024

Support was very helpful
September 15, 2024
Previous review

Support was very helpful

Date of experience: September 5, 2024
Washington
1 review
0 helpful votes
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It good
September 15, 2024

I have experience before five years ago and it was good and Fair.

Date of experience: September 5, 2024
Aruba
1 review
0 helpful votes
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All in all a great app... easy and secure to book.
Most of my travel is via your app...

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
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Easy Peasy Service
September 15, 2024

Easy Peasy booking no guessing and easy checkout. I will use Cheap O air again soon!

Date of experience: September 5, 2024
Cuba
1 review
0 helpful votes
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Very good and good service because airlines provide always peace full

Date of experience: September 5, 2024
Minnesota
1 review
0 helpful votes
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Works like a charm!
September 15, 2024

Works like a charm! Excellent website with straight forward directions. I finished the booking with confidence that everything worked the way it was supposed to!

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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So far its been very good
September 15, 2024

So far its been very good. I only wish that if i want to check in and get boarding pass I did not have to pay for it to get it early.

Date of experience: September 5, 2024
Nebraska
1 review
0 helpful votes
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Fantastic service never dissatisfied and will shop with cheat o air for as long as possible

Date of experience: September 5, 2024
Kenya
1 review
0 helpful votes
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Extremely nice job you guys do for us I like the app and your experience

Date of experience: September 5, 2024
Illinois
1 review
0 helpful votes
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They told me that my flight was at 6 am. I booked 10am. I am pretty mad that it says that missed my flight

Date of experience: September 5, 2024
Barbados
1 review
0 helpful votes
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Keep up the good work
September 15, 2024

(Excellent),would not change a thing and the customer's representers from the cheapoair agent, are very nice and understanding
They take the time to make sure that you understand everything.

Date of experience: September 5, 2024
Philippines
1 review
0 helpful votes
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Cost to damn much to pick sets scam alert **************

Date of experience: September 5, 2024
CustomerService C. CheapOair Rep
over a year old

Many airlines charge for seat assignments and depending on where you sit can cost more. You can always decline the seats and wait and get them from the airline day of departure, they are free.

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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