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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good experience. Very satisfied with the process and flight information received
Its not complicated to use the website. Its cheaper than other websites
The steps of searching for a flight straight forward and easy to use.
Very good experience getting such good deals for traveling
Great very easy and reasonable, i would highly recommend this site
Rep did not enter my ticket correctly as i cannot bring a carry on? I must pay extra now after advising the rep that i am bringing a back-pack and a Carry-on.
Great prices and deals, thank you, will use cheapoair again and again if needed
Straight forward and easy to use. Will definitely use again for my next trip!
Great service the staff was very friendly and helpful plus professional.
Glad you were able to help me out in a last-minute tight situation
I just wanted to book the flights, but the other options (car, hotel etc) kept popping up. I did not like the advertisements coming up all the time.
Me siento bien viajando con CheapOair cada vez que compro mi boleto, el viaje siempre se planifica a tiempo.
5 star website very quick and easy to navigate i always book my ticket via cheapoair
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members