On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This is not the first experience for me. I have never been disappointed reason why I made this great choice of your services
But my easy name and surname was wrongly spelled at check in.
A very good and friendly user booking system which provided me with the best value for money ticket price
The price was almost 3 times the initial cost, they didn't have the car I rented in app, they got late, nobody was there. I hope to get my money back.
Great great great hello hello hello great great great thank you
I had a superfast flight booking to the USA.
I will definitely use this site in my next flight booking.
I have been buying tickets from cheapoair for many years now. I love it
It let me navigate thru all the options so i can pick the right one for me.
The process was easy and self-guided to book my upcoming flight.
The service is grate thank you i found this on google I look at all other, you had the best price
Me parece que está muy bien pero me falta más claridad en la hora de pagar y q le envíen a uno si ya está todo pago
Just having a little trouble understanding a few things. However I am pleased so far.
Alaska Airlines fly was cancel, now I trying to check and can't, so upset
Very sorry to hear that the airline cancelled the flight were they able to rebook you on another flight?
Good most of the time on previous usage love it
That is all I can remember
Have used your site for over 30 years fees are getting higher every time
Every thing went perfect, no issues. So much fun, lots to do.
I'm trying to add baggage but it's not letting me. I called for help and got none
You can't add bags yet because your booking is not confirmed, we are getting a creditcard declined. You need to contact the travel agency and speak to them about getting the booking paid so a baggage can be added.
Megusta hacer reservas para mifamilia y amigos aerolineas te regalan cafe agua soda etc
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We have reached out to this reviewer regarding their concern.