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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I was bit nervous, since the confirmation email did not arrive immediately. But, it did arrive after all.
Thank you for allowing me to see my family for the first time in thirteen years. I was only able to do that because of your low fare. Thank you sincerely. Donna Mercer
Amazing job and it is so fantastic. I recommend Cheap o air for everybody
Stop increasing costs with each page change. It's ridiculous the added costs.
Finding flights for less is easy here.I can't figure out how to go through all the options on other sites.
Kept sending me back to start over. Did not want to except my choices
Good service and quality. I would fly this airline again in the future
Muy fácil y rápido, buena tarifa, buena atención al cliente, fácil de encontrar los mejores vuelos, lo recomiendo
I'm not traveling very often so Hopefully every times the same,,, please I don't need to add anything on it,don't bother to call me,thanks
Fast reservation, and good partner with affirm. It helped me to buy tickets right away
Good however the associate did not explain to me the type of ticket am booking. He dint give me options
I am happy about CheapOair's service. They help their clients during inquiries, among other things.
It was easy to get through the website and get cheaper tickets.
Very good and special but need the customer to be more efficient
Quick easy and detailed I had an easy time navigating the site
Great customer service and very professional i will definitely recommend to give a CheapOair for all your travel needs.
I bought the tickets on the website, I didn't pick any of the extra services I never have a problem booking with this airlines, a couple of hours later I receive a phone call asking for an extra payment like an insurance in case the airline cancel the flight or something like that, literally you feel obligated to make this extra payment
Fantastic deals with lots of extras. It was easy and user friendly service with the customer in mind.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate the feedback and our apologies for the inconvenience our sales agent caused. We offer the service because it is a good investment to secure your purchase if you become ill and cannot travel, cancelled flights and lost and damaged bags.